Content Moderation Executive with German

Job Description

Join our dynamic team at Wipro Romania, a global leader in technology services and consulting. Since establishing our presence in Romania in 2007, we have grown significantly, becoming a trusted partner for some of the world's leading organizations.

At Wipro, we are driven by innovation, excellence, and a commitment to delivering exceptional customer and business outcomes. We offer a collaborative and inclusive work environment, continuous learning opportunities, and a culture that supports both professional and personal growth.

As part of this exciting project and newly established team, your role as a Content Moderation Executive will be to supporting a leading client in the sector, ensuring platform safety, policy compliance, and a positive user experience while contributing to the success of a global operation.

Location: Full Remote (Romania)

Job start date: 1st of September 2026

Key Responsibilities

• Review and evaluate user-generated content, including videos, images, text, live streams, and audio, in accordance with client policies, community guidelines, and legal requirements.

• Ensure accurate content classification, labeling, and moderation decisions while maintaining high levels of quality and consistency.

• Identify content that may violate platform policies, safety standards, or regulatory requirements and take appropriate action based on established procedures.

• Help protect platform users by proactively detecting and mitigating potentially harmful, abusive, or inappropriate content.

• Investigate and resolve user inquiries related to content moderation decisions, account enforcement actions, abuse reports, and appeals.

• Collaborate with internal stakeholders and cross-functional teams to strengthen platform trust, user safety, and brand reputation.

• Apply strong linguistic and cultural understanding when reviewing content across different markets, regions, and user communities.

• Adhere to data privacy, information security, and compliance standards at all times.

• Meet and exceed established quality, productivity, and service level objectives.

• Contribute to process improvement initiatives by identifying opportunities to enhance moderation workflows, accuracy, and operational efficiency.

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Skills & Qualifications Required

• Fluency in German and advanced English communication skills (spoken and written).

• Strong analytical thinking and sound decision-making capabilities.

• Excellent attention to detail with the ability to work in a fast-paced environment.

• Strong time management, prioritization, and organizational skills.

• Ability to interpret and apply policies, guidelines, and procedures consistently.

• Resilience and adaptability when working with sensitive or potentially disturbing content.

• Customer-focused mindset with strong problem-solving skills.

• Good knowledge of MS Office applications.

Preferred

• Previous experience in Content Moderation, Trust & Safety, Online Safety, Community Operations, or a similar role.

• Experience in Customer Support, Customer Operations, or other service-oriented environments.

• Experience working with policy enforcement, investigations, or user support processes.

• Familiarity with data privacy, online safety, and regulatory compliance requirements.

Why you would love working here:

• Attractive compensation package with a diverse set of social benefits (Monthly budget)

• Medical and Life Insurance

• Private pension plan

• Christmas Bonus

• Fruits, coffee and tea on the house

• Great career opportunity to work for one of the biggest brands in the world in a unique work environment

• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc

• Child Birth Allowance

• Sport events sponsorship for employees

• Complex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)

• Monthly subscription @ Bookster - the first modern library for companies in Romania

• Employee Referral Program with attractive incentive schemes

• Extra annual leave days depending on the total length of working experience at Wipro

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications

• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects

• Relocation package

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Deliver

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Performance Parameter
Measure

1
Process
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

2
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No of technical training completed