SAP Basis Consultant

Job Description

ESSENTIAL FUNCTIONS / RESPONSIBILITIES

• Hands-on administration of SAP systems and solutions such as S/4HANA, SAP ECC, BW on HANA, BOE/Lumira, Data Services, SLT, Content Server, Cloud Connector, GRC, Solution Manager, Gateway, Vertex, Sovos Taxware, Fiori, Cloud ALM, Web Dispatcher, etc.

• Perform installation, configuration, and maintenance of SAP systems, Kernels, Support Packs, Feature Packs, add-ons, and transports.

• Manage SAP HANA database administration tasks including installation, upgrades, system replication, backup & recovery, and performance tuning.

• Monitor system performance and take proactive steps to address bottlenecks, memory issues, dumps, and security vulnerabilities.

• Perform technical troubleshooting as necessary to ensure 24/7 availability of all systems.

• Perform system refreshes and participate in scheduling refresh activities with stakeholders.

• Participate in SAP maintenance activities.

• Timely address the issues reported to the Basis team via emails, tickets, and other monitoring tools.

• Follow procedures and standards regarding Transports and Corrections in conjunction with requirements defined by Change and Release Management.

• Manage hybrid landscapes and integrations with third-party systems.

• Implement automation and process improvements for operational efficiency.

• Create and maintain technical documentation, SOPs, and architecture diagrams.

• SAP Basis On-call support when needed.

YOU HAVERequired Qualifications

• 7 - 10 years of IT experience required, with at least 6 .5years of experience in an SAP Basis Administration capacity

• Experience with SAP S/4HANA, SAP HANA, SAP Net Weaver, and Fiori

• Experience with Microsoft Windows and SQL Server SAP environments

• Experience with SAP BTP administration, including Identity Management, Integration Suite, etc.

• Proven ability to build effective relationships and partnerships with business stakeholders.

• Ability to manage multiple priorities and deliver results within required timelines.

• Strong communication skills and the ability to collaborate effectively with cross‑functional teams

Nice to Have Qualifications

• Experience with S/4HANA implementation/migration experience

• Experience in RISE with SAP and S/4HANA Private Cloud Edition

• Experience with Cloud environments

• Experience with SAP Cloud ALM, Active Control

• Experience with JIRA and Confluence (Atlassian tools)

Note-Looking only bangalore canidates who will work from customer office

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

• Conduct technology capacity planning by reviewing the current and future requirements

• Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

• Strategize & implement disaster recovery plans and create and implement backup and recovery plans

• Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

• Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

• Develop shift roster for the team to ensure no disruption in the tower

• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

• Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing

Forecast talent requirements as per the current and future business needs

• Hire adequate and right resources for the team

• Train direct reportees to make right recruitment and selection decisions

• Talent Management

Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

• Build an internal talent pool of Hi Pos and ensure their career progression within the organization

• Promote diversity in leadership positions

• Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

• Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

• Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

• Track team satisfaction scores and identify initiatives to build engagement within the team

• Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

• Exercise employee recognition and appreciation

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Deliver

No
Performance Parameter
Measure

1
Operations of the tower
SLA adherence

Knowledge management

CSAT/ Customer Experience:

Identification of risk issues and mitigation plans

Knowledge management

2
New projects
Timely delivery

Avoid unauthorised changes

No formal escalations

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