Job Description

We are excited to offer you this new opportunity at Wipro Technologies, one of the biggest brands in industry at this moment with a well-established history in various domains.

As part of this project, your role as HR Admin Specialist will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

Job requirements:

• Offer Letter Generation: Create offer letters tailored to country-specific requirements, using translation tools as needed.

• Pre-Employment Coordination: Work with vendors to complete pre-employment checks for new hires.

• Candidate Communication: Notify candidates of rejections and handle direct outreach as required.

• Onboarding Facilitation: Organize and coordinate all day-one onboarding activities for new employees.

• Policy Compliance & Audits: Ensure adherence to relevant policies, support internal/external audits, and resolve audit-related queries.

• HR Data Management: Manage, report, and process personnel data, including promotions, transfers, separations, and mass updates.

• Compensation Administration: Enter and reconcile compensation data, process mass updates, and generate revised compensation letters.

• Benefits Management: Validate benefits eligibility, update HCM systems, administer enrollments, and ensure timely premium payments.

• Customer Service: Respond to customer queries via chat, tickets, and email, maintaining logs and documentation.

• Service Quality & Process Adherence: Deliver timely, accurate service in line with SLAs, stay updated on process changes, and follow customer service routines and attendance policies.

Candidate’ profile:

• Advanced level of English and Spanish

• Good understanding of end-to-end human resources processes (COE and OPS)

• 2-4 years of experience within HR related processes

• Proficient in MS-Office (preferably Word & Excel)

• Familiar with HR strategy and admin processes in ERP

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Benefits for working with us:

• Competitive salary with attractive set of social benefits:

-Private Pension Plan;

-Monthly Benefit budget;

-Medical insurance;

-Life insurance;

• Christmas bonus;

• Childbirth allowance;

• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;

• Personal development in a multinational working environment through nice extracurricular activities with the team;

• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;

• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);

• Extra annual leave days depending on tenure within Wipro;

• BOOKSTER opportunities;

• Nice designed and central business office;

• Fruits, coffee and tea on the house;

• Winner Circle Points (WCP)& Long service award**(LSA) **platforms which offers the possibility of both non-monetary and monetary recognition;

• Employee Assistance program;

• Employee Referral Program with attractive incentive schemes

• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro community by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. We welcome all applicants.

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Deliver

		No
		Performance Parameter
		Measure

		1
		Process
		No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

		2
		Self- Management
		Productivity, efficiency, absenteeism, Training Hours, No of technical training completed