Job Description

Role

• AR/VR Technical Support Engineer

Experinece - 3-6 years

Responsibilities:

• Provide deep technical support to third‑party developers integrating with AR/VR/XR platforms, resolving complex integration issues.

• Investigate, reproduce, debug, and resolve issues using test devices, simulators, SDKs, and development environments. Perform root cause analysis using build logs, crash logs, runtime outputs, and regression signals.

• Triage, prioritize, and route bugs using established severity frameworks, ensuring accurate assignment to engineering owners. Convert raw bug reports and developer feedback into clear, engineering‑ready documentation, playbooks, and SOPs.

• Collaborate cross‑functionally with Engineers and Product Ops, leveraging AI‑assisted workflows to improve development quality and issue resolution efficiency.

Must‑have skills:

• Experience with

XR/Game engine development: Unity (C#), Unreal Engine (C++), Mobile SDK, Android debugging (ADB, Shell commands),

• **API analysis, log analysis, Regex/JSON, Python scripting,**client‑server architectures, and structured data querying (SQL)

Education & Background:

BS/MS/Bachelor’s degree preferably in CS.