Job Description

Strategic Leadership:

• Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives.

• Define and enforce Salesforce development standards, best practices, and governance guidelines.

• Identify opportunities to leverage Salesforce platform capabilities to optimize business processes.

Technical Expertise:

• Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features.

• Design and architect complex Salesforce solutions, ensuring scalability, performance, and security.

• Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies.

Team Management:

• Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities.

• Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives.

• Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions.

Implementation and Maintenance:

• Oversee the implementation of new Salesforce features, customizations, and integrations.

• Conduct code reviews, ensure adherence to coding standards, and address technical issues.

• Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies.

Change Management and Training:

• Build a strong community of Developers, Dev leads, Tech Leads, Architects.

• Develop and deliver training programs to educate users on new Salesforce functionalities and best practices.

• Facilitate user adoption and manage change related to Salesforce updates and upgrades.

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Required Skills & Experience

• 10+ years of experience in Salesforce development and architecture.

• Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions.

• Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation.

• Strong understanding of Salesforce platform architecture, security, and data governance best practices.

• Experience with Salesforce configuration, customization, and integration with external systems.

• Familiarity with Salesforce DevOps tools (Copado, Gearset) and SFDX.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth)

• Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Salesforce certifications: PD1, PD2

• Sales and Service cloud certified

• Ability to work closely with key stakeholders including but not limited to clients, leads, Sales and pre-sales, Delivery and Practice teams

• Experience in Agile delivery and managing distributed teams.

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Technical Architect Requirements:

• Bachelor’s degree in information technology or computer science.

• Previous work experience as a technical architect.

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