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Senior Manager, Learning & Training – Membership Services

Whoop

Senior Manager, Learning & Training – Membership Services

Whoop

Boston, MA

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Parental leave

Professional development budget

Comprehensive health, dental, and vision insurance

Competitive salary and equity package

Parental Leave

Learning

Healthcare

Equity

Required Skills

Python

JavaScript

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At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

Learning & Training (L&T) within Membership Services is a strategic function focused on performance enablement, skill development, and empowering frontline teams to deliver world-class member experiences. WHOOP is hiring a Senior Manager, Learning & Training to lead a global team of Training Specialists, develop and execute a best-in-class L&T roadmap, and directly impact onboarding, ongoing education, and support team performance. This role will scale the systems, programs, and culture that help our teams grow and thrive.

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About Whoop

Whoop

Whoop

Series F+

A SaaS-based platform that enables subscribers to create and share media applications, websites, and text communication solutions.

1-50

Employees

Atlanta

Headquarters

$3.6B

Valuation

Reviews

4.1

9 reviews

Work Life Balance

2.1

Compensation

3.0

Culture

3.2

Career

2.4

Management

2.7

45%

Recommend to a Friend

Pros

Great people and coworkers

Excellent team environment and collaboration

Great product quality

Cons

Poor work-life balance

Limited career growth opportunities

Management and leadership issues

Salary Ranges

29 data points

Junior/L3

Senior/L5

Junior/L3 · Industrial Designer I

1 reports

$92,000

total / year

Base

$80,000

Stock

-

Bonus

-

$92,000

$92,000

Interview Experience

11 interviews

Difficulty

2.9

/ 5

Duration

14-28 weeks

Offer Rate

73%

Experience

Positive 73%

Neutral 0%

Negative 27%

Interview Process

1

Application Review

2

Online Assessment

3

Technical Interview

4

Behavioral Interview

5

Final Round/Onsite

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Take-Home Project