Job Summary

Lead and oversee quality assurance activities, including non-conformance management, part containment, and disposition of discrepant materials through the Material Review Board (MRB) and eNCS system. Drive engineering change reviews, 8D investigations, and coordinate with cross-functional teams to resolve quality incidents and excursions. Champion continuous improvement by following through on corrective actions, participating in risk assessments (HIRADC, FMEA, FMEA, EIA, ROA), and supporting improvement initiatives. Accountable for departmental KPI performance, providing technical guidance and coaching to the team to achieve quality objectives. Responsible for quality planning, resource allocation, functional risk mitigation, and ensuring compliance with health and safety standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Participate in Non-conformance issue part containment and disposition discussion, and execution during quality incident.
• Responsible for review and approval of discrepant lot disposition in eNCS. Hold authority to reject in the system if it does not meet release requirements.
• Lead Material Review Board (MRB) for Part Containment and Disposition.
• Responsible for Engineering Change Review, 8D Review, and coordination, interface with downstream as required, e.g., excursion-related, packaging feedback.
• Responsible for following up and following through on committed actions/evaluation lots for improvements.
• Participate in related risk assessment activities and improvement activities with relevant parties as applicable, e.g., HIRADC, EIA, ROA, FMEA, CI.
• Accountable for the assigned departmental KPI results and share with relevant parties.
• Provide technical guidance and coach the team towards the accomplishment of the KPI / objective.
• Responsible for planning the resources for the quality plan.
• Assist in ensuring the functional business risk (in the area of assigned responsibility) is adequately identified and mitigated at the best possible level.
• Responsible for the health and safety of the individual at the workplace.
• Support any other projects/tasks assigned by the supervisor.

REQUIRED:

• Bachelor’s degree in engineering, Science or equivalent.

PREFERRED:

• Experience in quality management system or Quality related activities in a manufacturing environment.
• Strong communication, assertive and ability to work with all levels of employees within the organization.

SKILLS

• Proficiency in computer literacy (E.g., Excel/Word/Power Point).
• Knowledge/ Trained in ISO 9001, ISO 14001, ISO 45001, ISO 22301, RBA standards, statistical tools, six sigma methodology, SPC, FMEA, 8D etc. will be an added advantage.
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights for problem solving.
• Proficiency in data analysis and visualization (e.g., Spotfire, Tableau, Microsoft Power BI).
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• High adaptability and resilient with reset and growth mindset.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.