This role can be based in Malaysia/ Thailand/Singapore/Philippines.

Summary:

Enterprise Resilience & Business Continuity manager serves as the company’s central coordinator and subject-matter expert for all aspects of business continuity, crisis management, and organizational resilience. This enterprise-wide role is responsible for designing, implementing, maintaining, and continuously improving a robust, integrated resilience program that enables the organization to prepare for, respond to, and recover from disruptive events with minimal impact to people, operations, reputation, and financial performance.

In business-as-usual state, the role functions as a lead global Business Continuity Program Owner. During major incidents or crises, the incumbent serves as Incident Commander (or Deputy) within the enterprise crisis management framework, providing unified command, coordination, and communication across all affected functions.

Because major incident response is not full-time, the position also performs other risk and insurance duties including property risk improvement and loss prevention for the company’s global manufacturing and operational assets in close partnership with operations, external risk engineers, and insurance carriers.

Essential Duties and Responsibilities:

• Consultation and support for the Business Continuity, including business impact analyses (BIAs), recovery strategies, crisis management plans, and supporting policies/tools.

• Develop and deliver enterprise-wide training, tabletop/functional/full-scale exercises, and post-exercise or post-incident improvement plans.

• Serve as central coordinator and primary point of contact for resilience-related activities across business units, regions, and corporate functions.

• During disruptions, activate and lead as Incident Commander (or Deputy), establishing command structure, directing cross-functional response teams, managing internal/external communications, and maintaining situational awareness in collaboration with executive leadership.

• Lead after-action reviews and drive lessons-learned into program enhancements

• Monitor and report on resilience KPIs/KRIs; maintain alignment with standards such as ISO 22301, and applicable regulatory requirements

Property and Risk Engineering Duties:

• Partner with manufacturing sites, external risk engineers, and insurance partners to identify, prioritize, and execute risk-improvement recommendations that reduce property and casualty exposures.

• Coordinate site risk assessments, track completion of recommendations, and support favorable insurance underwriting outcomes.

• Recommend and approve major protective equipment and loss-control investments.

General Risk Management Support:

• Support collection and validation of data for annual insurance renewals in collaboration with the corporate risk management team.

• Support property and casualty claims as needed.

• Review contracts, leases, and agreements for appropriate insurance and indemnification provisions.

• Maintain awareness of global risk conditions and emerging risks that could impact the corporation.

• Provide risk management guidance to subsidiaries and international offices.

Other Duties

• Domestic and international travel 15-25% (site visits, exercises, insurance meetings, incident response).

• Perform other related duties as assigned.

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• Bachelor’s Degree in Risk Management, Business Continuity, Emergency Management, Insurance, Engineering, or related field

Preferred

• Experience with resilience platforms like Everbridge, Crisis24, Alert Media etc. preferred

• 7+ years of progressive experience in business continuity, crisis management, risk management, or property loss prevention (manufacturing environment strongly preferred)

• Experience serving in an Incident Command / Crisis Leadership role highly desirable.

Skills

• Insurance terminology

• Regulatory Compliance and Standards as it relates to Business Continuity and Crisis Response

• Familiarity with safety and environmental engineering, construction practices, OSHA rulings, labor law, building costs and fire codes.

• Ability to leverage AI enabled applications to improve efficiency, decision making, and workflow automation

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates:

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.