We are looking for a dynamic and experienced Program Manager to join our team in Shenzhen, China. This role is critical in driving strategic initiatives, managing complex programs, and ensuring successful delivery across new product phase (NPI, New Product Introduction) and sustaining phase (sPM, sustaining Program Management) of cutting-edge technology products.

Role Overview:

As Program Manager, you will:

• Oversee multiple high-impact projects across development and post-launch phases
• Ensure successful customer engagement, quality delivery, and operational excellence
• Collaborate with cross-functional teams to drive product launches and sustain mature products

Key Responsibilities:

Strategic Program Management:

• Develop and implement program strategies aligned with organizational goals
• Define program goals, objectives, and success criteria with senior leadership
• Establish governance structures including steering committees and stakeholder communications
• Facilitate phase reviews and ensure smooth transitions between program phases

Project Execution & Delivery:

• Manage multiple complex projects, ensuring timely delivery within scope and budget
• Coordinate cross-functional teams and resources to meet program milestones
• Monitor program performance using appropriate tools and techniques
• Create and maintain program documentation (plans, schedules, status reports)

Customer Engagement & Issue Resolution:

• Fulfill customer requests including sample/data delivery, analytics, and issue resolution
• Lead investigations into issues and ensure effective closure
• Manage engineering changes and customer-side qualifications

Operational Excellence

• Oversee mature products to meet ongoing customer and business needs

• Partner with teams to maintain supply continuity, ensure quality standards, and pursue cost reductions

• Identify and pursue opportunities to optimize overall business output

• Drive continuous improvement and proactively mitigate risks

• Master’s degree in STEM or related field

• Fluency in English and Mandarin

• Proven success managing complex, multi-faceted programs

• Strong leadership and team motivation abilities

• Excellent organizational and time management skills

• Deep knowledge of program management methodologies and best practices

• Exceptional communication and stakeholder management skills

• Strong analytical and problem-solving capabilities

• Comfortable in fast-paced, dynamic environments with shifting priorities

• Years of experience in program management or a similar role

• HDD or semi-conductor knowledge are preferred

• Proficiency in tools like Microsoft Office, Microsoft Project, etc.

• PMP or other relevant certification is a plus

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates:

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.