About this role:

Wells Fargo is seeking a Business Accountability Director.

In this role, you will:

• Lead key initiatives and efforts across Issue and Delivery Management Function including issue management, policy exception process, delivery risk management and audit support. This including owning the execution and delivery.
• Partner closely with global stakeholders to ensure delivery of key outcomes
• Be a subject matter expert across key Issue and Delivery Management domains
• Manage and develop a team of multiple levels of managers and individual contributors with focus on delivering service to cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
• Manage and develop a team of multiple levels of managers and individual contributors with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
• Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
• Lead team by making strategic decisions to resolve highly complex issues related to higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to high complexity and risk
• Collaborate with and influence all levels of professionals, including senior leadership
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk and appropriate outcomes for the enterprise
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 10+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience

Desired Skills

• Expertise in risk, issue, and delivery management
• Strong senior stakeholder and regulator engagement
• Solid grounding in controls, compliance, and audit
• Proven people leadership and talent development
• Strategic decision‑making in high‑risk environments

Job Expectations

• Lead end‑to‑end execution of issue and delivery initiatives
• Drive cross‑functional and global collaboration
• Oversee teams delivering complex risk outcomes
• Strengthen processes and risk controls
• Align resources with strategic objectives

Posting End Date:

20 Apr 2026

Job posting may come down early due to volume of applicants.We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.