**Stericycle is now part of WM.**To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I.

Job Summary:

Do you thrive at the intersection of sales performance, coaching, and continuous improvement—and want to lead training that truly moves the needle?

The Sales Training Supervisor supports the execution and continuous improvement of sales training and development initiatives for WMHS, operating within an integrated WM environment. This role focuses on supervising and delivering training programs, monitoring training effectiveness, conducting evaluations and gap analyses, and supporting sales performance through observations, coaching, and reinforcement of standardized sales processes.

The Supervisor works closely with Sales Leadership, Sales Training leadership, and cross-functional partners to ensure training programs are effectively implemented, consistently delivered, and aligned with broader WM sales methodologies, tools, and systems (including SFDC and related applications).

II.

Essential Duties and Responsibilities:

Training Delivery, Coaching, and Effectiveness

• Deliver and facilitate sales effectiveness courses, new hire training, certifications, and ongoing development programs using a variety of delivery methods (virtual, in-person, blended).
• Conduct observations, ride-alongs/shadowing, and coaching sessions with sales managers and representatives to reinforce sales process adherence and skill development.
• Evaluate training effectiveness through assessments, observation, feedback, and performance metrics; identify skill gaps and recommend targeted improvements.
• Support sales managers by providing guidance, tools, and coaching resources to improve individual and team performance.
• Supervise the execution of assigned sales training programs and initiatives, ensuring consistency, quality, and alignment with Sales Leadership and WM standards.
• Manage and administer certification processes and training progression for new hires and transitioning team members.
• Coordinate logistics and scheduling for training sessions, onboarding cohorts, certifications, and sales enablement events.
• Maintain and update training materials, leader guides, and participant resources to reflect current products, services, processes, and systems.
• Partner with Sales Leadership, Sales Operations, Marketing, Customer Service, and WM stakeholders to support revenue-generating activities and sales effectiveness initiatives.
• Provide input into training needs based on field observations, performance data, and feedback from sales leaders.
• Support integration efforts by aligning Stericycle sales training content and delivery with WM tools, platforms, and learning methodologies.
• Analyze sales performance data, training outcomes, and sales process adoption to identify trends and improvement opportunities.
• Conduct follow-up reviews of completed training programs and assist in updating content or delivery methods as needed.
• Track participation, completion, and certification metrics and provide regular updates to Sales Training leadership.
• Develop and manage assigned project timelines and priorities to support training deliverables.
• Assist with planning and coordination of sales training events and activities, including materials and supplies.
• Monitor assigned spending and resources in alignment with departmental guidelines.
• Perform other related duties and responsibilities as assigned by the Senior Manager and Sales Training leadership.

Program Oversight and Coordination Collaboration and Cross-Functional Support Analysis, Reporting, and Continuous Improvement Operational and Administrative Responsibilities

III. Qualifications

A.

Required Qualifications:

• 50% TRAVEL required
• Bachelor’s degree or equivalent work experience required.
• Degree in Education, Marketing, Management, Training, or a related field preferred.
• Demonstrated understanding of adult learning principles and effective training facilitation methodologies.
• 3–5+ years of experience in sales training, sales enablement, sales operations, or related field.
• Working knowledge of sales processes, CRM systems (SFDC preferred), and sales-supporting applications.
• Instructional Design or Sales Training certification preferred.
• Strong facilitation, coaching, and presentation skills.
• Ability to analyze performance data and translate insights into actionable training support.
• Strong collaboration, organization, and time-management skills.

IV.

Physical Requirements:

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

The expected base pay range for this remote position across the U.S. is $96,690-$117,150. This represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

If this sounds like the opportunity that you have been looking for, please click Apply.