Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:The Senior Business Analyst WBD Global Learning & Development is responsible for supporting, assessing, documenting, and implementing complex business strategy initiatives and will assist the team as well as key stakeholders across various tasks related to multiple applications and business processes including improving business processes and aligning key metrics.

Your Role Accountabilities:

OPERATIONS/PROJECT MANAGEMENT

• Gather requirements from the client to support new functionality and changes to WBD Global Learning and Development applications and other People & Culture Systems.

Transform business requirements into functional requirements and technical designs.

• Assist project team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed project plans using standard tools.

• Manage Enhancements throughout the development lifecycle from estimating and planning, to design, testing and implementation.

• Perform required testing, Functional Acceptance Testing, User Acceptance Testing, adhere to required change management procedures, and train end users as appropriate.

• Responsible for triage and issue resolution, working with WBD Technology & Operations and Clients to determine root cause and implement corrections. Responsible for ticket management, SLA analysis and root cause analysis. Attend and present updates for weekly client ticket review meetings.

• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)

• Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested.

STRATEGY

• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes.

• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes.

• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them.

• Create comprehensive and meaningful strategy presentations for senior executives.

• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs.

ANALYTICS

• Develop comprehensive performance analysis of business processes and review ways of improvement.

• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned

Qualifications & Experiences:

• 3+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)

• Knowledge of Learning campaigns and platforms, Time Entry to Payroll, Payroll Fringe, Financials Accounting processes for the filmed entertainment industry required

• Understanding of technical components required to support business processes, including effort estimates and resource oversight experience

• Experience planning and implementing changes to existing process and live productive applications

• Practical experience with application of software development life cycle with industry standard best practice methodologies

• Experience and knowledge of data security and best practices with SSO solutions

• Experience with cloud technology such as AWS and Azure

• Experience with Workday preferred

• Experience with ERP and SaaS software

• Prior experience in Business Process Re-engineering efforts

• Superior analytical and problem-solving skills

• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets

• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture

• Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients

• Excellent written and verbal communication

• Superb relationship building skills

• Work collaboratively w/small teams

• Ability to handle multiple assignments concurrently

Not Required but preferred experience:

• MBA

• 1+ years of post-MBA experience in a related field (entertainment or entertainment)

• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

• Familiarity with streaming and similar products/services

• Experience working in a national or global company

• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)

• Comfortable in working in highly iterative and somewhat unstructured environment

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.