Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

At WBD, we leverage Omnissa VDI (Virtual Desktop Infrastructure) & Citrix (CVAD and related technologies) to provide internal users and third parties access to business-critical tools.
A successful applicant will actively engage in reshaping, refactoring and providing engineering support of all Omnissa VDI and Citrix systems at WBD.
Increasing adoption of cloud for management and remote access purposes.
Migrate applications off obsolete OSes and domains to new instances.

Provide continual review of the platform with a view to design and implement improvements.

Extend Red Hat Ansible Automation Platform to further automate tasks.

Mentor/guide Operations Center and other applicable staff on supporting the technologies managed by the team.

% Time Spent on The Daily

• Dealing with break/fix incidents as raised through internal support tools - 10%
• Adding, updating and deploying applications hosted in the VDI and Citrix platform - 25%
• Enhancing the platform - 35%
• As and when required joining incident, team, project and departmental meetings - 20%
• Writing and updating documentation plus support plans - 10%

Essentials:

• 5+ years' experience supporting CVAD and (Omnissa) VDI including Windows OSes
• 5+ years’ performing technical user support in a business environment
• 5+ years’ experience supporting Windows based applications
• 3+ years supporting Windows OS devices running on in ESXi and/or cloud. Preferred cloud vendor experience is AWS
• Basic understanding of networking, TCP/IP etc.
• Able to converse in and write English

Nice to haves:

• Familiarity with automation tool Red Hat Ansible Automation Platform including EDA and Kafka
• Familiar with Red Hat Openshift on AWS
• Red Hat Enterprise Linux administrative experience
• Scripting experience with YAML and PowerShell
• Familiar with database technology such as Oracle and SQL Server (Should total 100%)

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.