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Customer Service
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
The Broadcast Graphic Technician is responsible for the creation and preparation of secondary graphic events for broadcast, the technical evaluation of vendor created graphics (to ensure they conform to Discovery Communications Inc. deliverable specifications), and the conversion of all graphic files to the Evertz format for on air use. This position is directly involved with the planning and execution of live Social TV events, including graphics creation, testing and event execution alongside network personnel. Responsibilities include close interaction with various internal/external partners in response to client requests, creating missing media reports, executing on air initiatives and implementing technology integration, all with a strong emphasis on customer service.
Your Role Accountabilities...
- Create on air graphic events using After Effects, submit files for network approval, and convert to proprietary Evertz file formats.
- Evaluate graphic events for content (spelling, info, typographical and grammatical errors) as well as technical issues. Revise content when necessary.
- Advise network contacts on technical specifications to ensure deliverable accuracy on all graphics received.
- Responsible for testing on air graphics in advance of broadcast schedules, Social TV events or other live events.
- Monitor catch servers and automation systems for on-air file movement through the broadcast facility in support of broadcast operations.
- Distribute missing media reports for graphics, notifications of special graphic initiatives and coordination of late graphic deliveries and revisions.
- Assist with preparation and execution of on-air initiatives pertaining to branding elements, video squeezes, integrated social media graphics and live events.
- Capture daily metrics for graphics creation, graphics revisions, schedule elements, file deliveries and client requests.
- Assist with implementation of new/revised workflow processes based on new technology integration and client/business initiatives.
- Work a set 40 hour week schedule, be available 24/7 for live event or high profile stunt support.
- All other duties as assigned.
Qualifications & Experiences...
- Experience with broadcast graphics creation preferred.
- Must be detail oriented and be able to work quickly and efficiently.
- Must be able to meet deadlines, work well under pressure, and be able to multi-task without compromising quality or accuracy.
- Must be flexible to support scheduling for 24/7 broadcast operations.
- This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by his/her direct manager.
- Must have the legal right to work in the United States
Software Skills:
- Must have working knowledge of Adobe After Effects.
- Operational knowledge of Evertz Broadcast Environment, Overture Template Builder (OTB), Mediator and VUE a plus.
- Ability to use JavaScript in After Effects and OTB a plus.
- Knowledge/experience with multimedia file formats (.MPG, .MOV, .WMV).
- Computer proficiency, strong verbal and written skills including Microsoft or Google programs (Word/Docs, Excel/Sheets, PowerPoint/Slides) are required.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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Warner Bros. Discoveryについて

Warner Bros. Discovery
PublicWarner Bros. Discovery, Inc. (WBD) is an American multinational mass media and entertainment conglomerate headquartered in New York City. It was formed from WarnerMedia's spin-off by AT&T and merger with Discovery, Inc. on April 8, 2022.
10,001+
従業員数
New York City
本社所在地
$20B
企業価値
レビュー
3.8
3件のレビュー
ワークライフバランス
2.5
報酬
2.0
企業文化
3.0
キャリア
3.5
経営陣
2.0
35%
友人に勧める
良い点
Good technical experience and projects
Strong performance recognition
Team connections and networking
改善点
Poor work-life balance
Unreliable offer management
Limited career progression
給与レンジ
2件のデータ
L3
L4
L5
L3 · Data Scientist I
0件のレポート
$124,580
年収総額
基本給
-
ストック
-
ボーナス
-
$105,893
$143,267
面接体験
9件の面接
難易度
2.1
/ 5
期間
21-35週間
内定率
22%
体験
ポジティブ 33%
普通 67%
ネガティブ 0%
面接プロセス
1
Application Review
2
Phone Screen
3
Technical Interview
4
Final Interview
5
Offer Decision
よくある質問
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
Past Experience
ニュース&話題
Ross Gerber Rips $24 Billion Saudi-Funded Hollywood Push, Questions Paramount Skydance–Warner Bros. Discovery Megamerger - Yahoo Finance
Yahoo Finance
News
·
2d ago
CinemaCon’s elephant in the room: The Paramount–Warner Bros. Discovery merger - NBC News
NBC News
News
·
2d ago
Netflix was long 'a builder not a buyer.' Is that era over? - CNBC
CNBC
News
·
3d ago
The Warner Bros. Shareholder Vote? That's the Easy Part. - The Motley Fool
The Motley Fool
News
·
3d ago