(IND) Manager, Technical Writing

Position Summary...

What you'll do...

About Team
Join our dynamic Technical Writing team at Walmart Connect, where you’ll play a crucial role in creating and maintaining high-quality API documentation for our Walmart Developer Portal. Your work will directly support our Sponsored Search and Onsite Display product APIs, ensuring that engineers have access to clear, accurate, and comprehensive technical resources.

What will you do?

As an API Technical Writer, you’ll be responsible for crafting well-written, professional documentation that meets the needs of our developer community. You’ll collaborate with cross-functional teams to understand product requirements, translate complex technical concepts into accessible content, and maintain the highest standards of accuracy and clarity in our documentation.

• Develop, maintain, and proofread API technical documentation for the developer portal.
• Collaborate with subject-matter experts to gather information, review technical specifications, and gain understanding of Walmart Connect products for building API reference materials.
• Write clear, concise, and user-friendly content that adheres to industry standards and guidelines.
• Partner with Product Managers and Developers to document product capabilities and new features.
• Manage documentation requests and meet project management SLAs.
• Organize and structure technical content for optimal user experience.

What will you bring?

• Bachelor’s degree in communications, Journalism, Business, or related field
• 6+ years of experience in technical writing, engineering, product, or a related technical field
• Strong analytical and written communication skills
• Understanding of API basics and REST API concepts
• Proficiency in HTML, XML, and Markdown
• Experience with tools such as Swagger/OpenAPI, GitHub, and Jira
• Ability to quickly learn and understand technical information
• Excellent attention to detail and commitment to quality
• Strong interpersonal skills for effective cross-functional collaboration
• Self-motivated with the ability to work independently
• 2+ years of experience working with cross-functional teams
• Familiarity with version control systems (e.g., GitHub)
• Experience with content management systems (e.g., Word Press, Readme)
• Knowledge of software development processes and methodologies

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Work
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people

Minimum Qualifications...

*Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. *

Option 1: Bachelor's degree in communications, art, management, marketing, public relations or related area and 2 years' experience in technical
writing, or related area.
Option 2: 4 years' experience in technical writing, or related area

Preferred Qualifications...

*Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. *

2 years' experience using advanced functionality of Microsoft Office., Master's degree in communications, art, management, marketing, public relations or related area and 1 year's experience in technical writing, or related area.

Primary Location...

Building 10 (sez), Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India