Position Summary...

What you'll do...

Position summary

Drive the programs that keep operations running smoothly at scale. As a Manager, Operations (Program Manager), you’ll lead high-impact, cross-functional initiatives that protect revenue, uphold standards, and enable the LMD program to grow. You’ll turn complex operational challenges into clear requirements, align partners across Product, Engineering, Policy, Data Science, and Legal, and deliver solutions from strategy through execution—grounded in data, customer insights, and measurable KPIs.

About the team

The team enables consistent, high-quality execution across the LMD network by defining standards, improving processes, and partnering with technical and policy teams to build scalable solutions. We operate at the intersection of frontline realities and system design—bringing operational needs into roadmaps, tooling, and governance. This role is critical to ensuring operational goals are embedded in how products and processes are built, measured, and continuously improved, so the program can scale while maintaining strong performance and compliance.

What you’ll do

• Build standards, playbooks, and toolkits that improve execution consistency across the network.
• Translate operational needs into product, policy, and system requirements; represent Operations with cross-functional partners.
• Drive alignment on roadmaps, prioritization, and delivery plans to ensure operational goals are reflected in system design.
• Define, track, and report KPIs to measure impact and identify optimization opportunities.
• Identify and implement process improvements using operational data, customer insights, and market trends.

Minimum Qualifications:

• Bachelor's degree in business, Operations, Supply Chain, or a related field or equivalent experience.
• 3+ years of experience in Merchandising Operations, Retail Operations, or a related field.
• 2+ years of experience leading complex, cross-functional initiatives.
• Demonstrated experience building project plans, metrics, and structured documentation.

Preferred Qualifications:

• PMP, Agile, SAFe, or other project management certification.
• Advanced analytical skills (Excel, PowerPoint, Airtable, Jira, and Confluence).

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

• Project Management
• Project Management Professional
• Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.