(USA) Manager, Technology Operations (Last Mile Delivery) at Walmart

Position Summary...

What you'll do...

Role summary:

The (USA) Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role involves managing program schedules, budgets, and risk mitigation while fostering collaboration across cross-functional teams. The manager ensures effective communication with stakeholders, monitors project progress, and drives continuous improvement initiatives. By applying strong program and financial management expertise, this position supports operational excellence and delivers measurable business outcomes within a dynamic technology environment.
About the team:

The Catchment Operations team leads the design, accuracy, and governance of Walmart’s store-to-customer catchment network. This team manages and modernizes catchments across the U.S., shifting from legacy ZIP-based models to dynamic, pixel-level coverage while ensuring compliance with operational and regulatory standards. Their work supports accurate promise fulfillment, flexible sourcing, and efficient last-mile delivery. The team applies strong program and financial management, stakeholder communication, and organizational strategy skills to maintain clean, compliant, and intentional catchments that enhance Walmart’s operational effectiveness and customer experience.
What you'll do:

• Define and manage multiple technology projects within programs, aligning goals and deliverables with strategic objectives.
• Assess resource requirements, identify risks, and implement mitigation strategies to ensure successful project completion.
• Monitor project progress against milestones, leading cross-functional meetings to address issues and maintain program health.
• Oversee budgeting, expenditures, and financial forecasts to support effective governance and cost control.
• Build and maintain stakeholder relationships through clear communication and consensus-building.
• Drive continuous improvement by analyzing performance data and promoting adoption of new tools and processes.
• Provide leadership by mentoring and developing team members while ensuring compliance with company policies.

What you'll bring:

• Proven expertise in program management, including planning, estimation, monitoring, and control of medium to high-complexity technology projects.
• Strong financial management skills with experience in budgeting, cost monitoring, and governance.
• Excellent stakeholder communication abilities, capable of influencing and building consensus across teams.
• Solid understanding of organizational strategy, business operations, and key performance indicators.
• Ability to assess risks and implement mitigation strategies effectively.
• Experience leading cross-functional teams and coordinating multiple project modules.
• Knowledge of technology landscapes and alignment with strategic objectives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.