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Salesforce Alliance Partner Manager - Small Business Segment, North America

Vonage (Ericsson)

Salesforce Alliance Partner Manager - Small Business Segment, North America

Vonage (Ericsson)

San Francisco, CA

·

On-site

·

Full-time

·

5d ago

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Sales Mission

At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.

As an Alliance Partner Executive, you’ll be at the forefront of our Salesforce ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.

Why this role matters:

The Salesforce Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with Salesforce and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.

We’re looking for someone experienced in the Salesforce ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!

Your key responsibilities:

  • Drive Salesforce Small Business Segment referral business

  • Build, nurture, and manage relationships with Salesforce Small Business teams

  • Align Vonage’s sales reps with their Salesforce counterparts to generate pipeline and close opportunities

Own executive alignment and sales engagement—position Vonage as Salesforce’s top communication partner

  • Plan and lead joint field events with Salesforce (both partner-facing and customer-facing)

Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes

Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders Drive execution of regional go-to-market strategies with Salesforce and other alliance partners Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates Represent Vonage at industry events**, promoting our brand and ecosystem value Manage** technical and business escalations to maintain partner success and deal velocity Execute against established revenue, activity, and relationship goals

Support ongoing optimization of alliance processes to enhance partner program impact

Who you are:

  • A relationship-driven professional who thrives in a partner-centric ecosystem

  • Experienced in working with alliances, channel sales, or ecosystem partnerships

  • Strategic and detail-oriented with a passion for joint value creation and partner enablement

  • Capable of influencing cross-functional teams and engaging with executive-level stakeholders

  • An excellent communicator—able to tailor messages to various audiences and formats

  • Comfortable analyzing complex data and solving problems with a collaborative mindset

  • Experience within the Salesforce ecosystem is a plus

What you'll bring:

  • Bachelor’s degree in Sales, Marketing, Business, or a related field

  • Proven experience in Alliance Partner Management or Partner Sales

  • Strong track record of recruiting, onboarding, and enabling partners Prior experience or familiarity with the Salesforce ecosystem is a must Prior direct sales experience is a huge plus A desire to succeed and a “get-it-done” attitude

How you’ll benefit:

  • Company Bonus or Commission Structure (depending on the role)

  • Medical, Dental, and Vision Coverage Options

  • 401(k) Savings Plan

  • Company-Paid Basic Life and AD&D Insurance

  • Short-Term Disability (STD)

  • Long-Term Disability (LTD)

  • Maternity/Parental Leave

  • Flexible Spending Accounts (FSA)

  • Health Savings Account (HSA)

  • Employee Support Program (EAP)

  • Voluntary Supplemental Insurance

  • Lifestyle Benefits

  • Volunteer Time Off (VTO)

  • Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 60% Base/40% Commission split.

  • US Pay Transparency**$130,000—$155,000 USD**
    There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, Whats App, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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About Vonage (Ericsson)

Vonage (Ericsson)

Cloud communications company.

1,001-5,000

Employees

Holmdel

Headquarters

Reviews

3.7

28 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

4.1

Career

3.7

Management

3.3

78%

Recommend to a Friend

Pros

Supportive team and management

Competitive compensation and benefits

Interesting projects and challenges

Cons

Internal communication could improve

Career progression could be clearer

Some organizational bureaucracy

Salary Ranges

197 data points

Junior/L3

Director

Junior/L3 · Systems Administrator

1 reports

$115,057

total / year

Base

$100,050

Stock

-

Bonus

-

$115,057

$115,057

Interview Experience

1 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HR Screen

3

First Round Interview

4

Hiring Manager Interview

5

Final Round/Panel Interview

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Sales/Account Management Scenarios

Culture Fit

Client Relationship Management