Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters:

Are you ready to be a pivotal force in scaling Vonage's ambitious growth across the dynamic markets of Mexico and the broader Americas region?

We are on the lookout for a highly accomplished and dynamic Talent Acquisition Partner, based in Mexico, to champion our hiring across a broad range of technical and nontechnical functions. This is more than a recruitment role; it’s a strategic partnership where you will directly shape the future of our API/CPaaS business by attracting and securing top-tier talent.

If you are passionate about building high-performing, high-impact teams and want to be part of a global brand making significant waves in the communications space, we invite you to join our journey.

Your responsibilities;

• Strategically partner with hiring managers to translate team goals into high-impact, data-driven hiring strategies.
• Design and execute innovative sourcing campaigns to attract and secure the industry's most sought-after talent.
• Proactively build a robust pipeline of exceptional candidates, driving engagement through direct sourcing, strategic referrals, and long-term talent relationship building.
• Elevate the candidate experience to world-class standards, acting as a supportive guide and brand ambassador to secure top-tier hires.
• Serve as a trusted advisor to HR and business leaders, leveraging market expertise to influence and inform critical talent decisions.
• Drive the full offer negotiation and closing process, ensuring a seamless transition from candidate to high-performing team member.
• Champion data-led recruitment, providing key stakeholders with actionable insights to continuously optimize talent acquisition performance and impact.

What you will bring: Required:

• Proven experience in hiring top-tier talent across a broad range of technical and nontechnical functions.
• Proven experience in a global setting, partnering with international Hiring Managers to secure top talent in Mexico
• Strong stakeholder management skills – you know how to build trust, communicate clearly, and influence with impact
• Natural curiosity around all things AI and automation and the impact it can have on Talent Acquisition.
• Solid track record of managing the full recruitment lifecycle – from crafting smart sourcing strategies and engaging passive talent, to driving seamless offer processes.
• Confident in handling pipeline management and maintaining high standards of data integrity, while regularly providing stakeholders with meaningful, data-driven updates.
• Strong experience in using LinkedIn Recruiter to identify and engage top candidates
• Since we are an international company, we need someone who is fluent in English

Experience we consider a plus:

• Experience hiring within a SaaS or cloud communications company.
• Experience across the broader Americas region, especially for technical and nontechnical roles would be a massive advantage.
• A genuine passion for writing clear, compelling, and inclusive job descriptions that attract the right people.
• Familiarity with Greenhouse or similar applicant tracking systems.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, Whats App, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.