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Job Description:

VMware Tanzu Customer Services Consultant

Customer Services Consultant (CSCs) are key customer-facing technical advisors for VMware Tanzu. This strategic role bridges customer business needs with Tanzu's capabilities, designing viable solutions, articulating tangible value, and prescribing optimal cloud-native architectures and consumption strategies. CSCs help drive successful Tanzu adoption in focus accounts, influencing customers, Product Management, and leadership, while shaping the product roadmap.

The CSC role integrates:

• Platform, Application & Data Architecture & Operations: Deep expertise in Modern Enterprise Platforms, Application & Data Architecture with a special focus on VCF-based Private Clouds.

• Customer Adoption: Orchestrating initial, high-impact adoption in strategic accounts.

• Tanzu Product Feedback Loop: Communicating field learnings and blockers to Product Management to influence the roadmap.

Key Responsibilities:

Strategic Customer Architecture: Design and lead phased adoption and consumption plans across Tanzu Platform, Tanzu Data, and Tanzu Spring, defining future-state cloud-native architectures spanning application, data, and platform layers.

Value Engineering & Business Alignment: translate customer business objectives (e.g., accelerated time-to-market, developer productivity, resiliency, and cost optimization) into ROI-driven solutions leveraging Tanzu Platform, Spring-based application modernization, and Tanzu Data services.

Cross-Functional Collaboration: Partner with Sales, Pre-Sales, Professional Services, and ecosystem Partners to ensure cohesive execution across Tanzu Platform, Data, and Spring from architectural strategy through production implementation.

Technical Expertise: Maintain deep hands-on expertise across the Tanzu portfolio, with particular focus on Tanzu Platform operations, Spring application frameworks, and cloud-native data services.

Hands-On Engagement & Scalable Engagement: Lead high-fidelity technical engagements—including architecture workshops, POCs, and pilots—and develop production-grade reference architectures, design patterns, and operational runbooks for Tanzu Platform, Tanzu Data, and Tanzu Spring at scale.

REQUIRED SKILLS:

• BA/BS required with 12+ Years Equivalent Industry Experience or MA/MS with 8+ Years Equivalent Industry Experience.

• Ten (10) or more years of Information Technology experience.

• App Dev / Platform Architecture Team Leadership OR pre-sales customer facing experience

• Strong listening and question based consultative skills.

• Strong relationship building skills.

• Ability to effectively present to audiences and adjust to level of role and understanding.

• Demonstrated ability to adapt to new technologies and learn quickly.

• Broad, domain level architectural understanding of:

Enterprise Platform & Modern Application Architecture:

• Data services for cloud-native applications, including transactional, analytical, and streaming workloads

• Experience modernizing legacy applications using Spring patterns, cloud-native design principles, and API-driven architectures.

• AI-Enabled Application Platform Design

• Application Modernization & Cloud-Native Transformation

• Dev Sec Ops, Reliability & Platform Operations

PREFERRED SKILLS:

• Architecture and operational experience with Tanzu Platform on VCF.

• Experience positioning and integrating Tanzu Data services (e.g., PostgreSQL, RabbitMQ, Gem Fire, Greenplum) into application platforms.

• Knowledge of data lifecycle management, resiliency, scaling, and operational best practices.

• Strong knowledge of Spring Framework, Spring Boot, and Spring-based microservices architectures.

• Solution design, implementation, and consultation experience.

• Advanced certifications (Examples

• CKA, CKAD, etc.) are a plus.

• Government security clearance at multiple levels is highly desirable

Additional Job Description:

The annual base salary range for this position is $95,000 - $152,000 (CAD)

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

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