Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

VCA Managed Services members play a key role in enhancing the partnership with one of Visa Japan’s largest clients by supporting strategic planning and implementation of their most strategic initiatives..

What a Senior Manager , Visa Consulting and Analytics does at Visa:

We are currently looking for a Senior Manager to lead consulting engagements for our clients in Japan, supporting strategy and new business development in B2B issuing and acquiring.

The Senior manager will lead engagements and act as the main focal point, coordinating between the client team, junior team members, other internal local / global stakeholders, and outsourcing partners (as applicable). The Senior Manager will be responsible for managing various initiatives between Visa and the client. The Senior Manager will be responsible for scoping, proposing, contracting, and delivering projects,. The full range of responsibilities is detailed below:

Responsibilities:

Drive initiative development to support the client’s B2B business growths growth using strategic consulting methodologies (setting key questions and hypotheses, doing deep quantitative analyses, and synthesizing recommendations) and aligning with internal stakeholders. Example areas of support include:

• New business development, business strategy, and portfolio optimization for corporate cards, business cards, purchasing cards, supplier payments, and B2B payments more broadly
• Alliance strategy, including partner selection, negotiation, and implementation support
• New product / business / customer journey design
• System PMO (From business requirements definition to implementation support) for cross-regional teams operating in both English and Japanese
• Go to market strategy design
• Drive high quality the delivery fully leveraging both strategic consulting and IT consulting PMO skills while managing various subject matter experts, including data scientists, product specialists, client services representatives both in Japan and in overseas offices.
• Manage the client relationships with both GMs and key frontline members to deepen the partnership.
• Develop a fact base of the client processes, assets, and organization to determine future opportunities for collaboration and partnership.
• Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices
• Oversee and manage administrative tasks and project setup including contracting documentation, internal reporting, and completion of compliance procedures.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

What you will need:

Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

Specific skills and experience you will bring are:

• Fluent Japanese and at least business level English proficiency
• Deep experience and a track record of high performance in strategy and IT consulting, or project management(+ 8 years)
• Deep experience in managing complex cross-functional and cross-regional projects
• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
• Excellent detail orientation, ensuring the highest level of quality/rigor in reports. data analysis and system design
• Excellent presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Flexible mindset to revise plans and scopes while managing clients’ expectations
• Strong commercial acumen, with experience in developing business cases with proven ROI
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data

What will also help:

• Experience in payments, the banking industry, or technology. Deep understanding of B2B payments, commercial / business card issuing, banking, or business SaaS solutions is a plus
• Experience in technical project management
• Experience in customer experience design (using human-centered design / design thinking)
• An understanding of statistical analysis, modelling, scoring schemes, etc.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.