The Director, Product Management – Payments Platform / Payment Framework is responsible for defining, scaling, and commercializing core payment processing capabilities across global card present and card not present channels. This role includes product strategy responsibilities and execution for foundational payment platform capabilities in collaboration with processors, networks/schemes, and downstream services.

As a Director, Product Management within the Payment Framework and Orchestration Product Management team, this role partners closely with Engineering, Architecture, Operations, Risk, Compliance, Sales, and Commercial teams to ensure platform consistency, regulatory compliance, and long term scalability across the Visa Acceptance Platform.

This position also includes people management responsibilities, and accountability for developing high performing product team.

Key Responsibilities:

Platform & Payments Domain

• Provide deep subject matter expertise across payment acceptance, processing, and orchestration
• Bring prior strong level of experience in payments processing products
• Apply strong understanding of risk and fraud concepts to platform design decisions

Product Strategy

• In collaboration with the product leadership, develop a multi year product vision and strategy for core payment platform capabilities, balancing innovation, resilience, regulatory requirements, and global scalability

Ownership and prioritisation of payment capabilities, in alignment with Visa’s acceptance strategy and client needs

• Identify emerging market, merchant, and partner needs and translate them into differentiated, scalable platform capabilities

People Management

• Lead, mentor, and develop a team of product managers, setting clear expectations, coaching for impact, and supporting career growth
• Establish strong product management standards across discovery, delivery, execution quality, and stakeholder communication
• Drive a culture of accountability, data driven decision making, and customer centric product thinking

Product Definition & Delivery Excellence

• Own creation of high quality product requirements, epics, features, process flows, and business rules for complex payment capabilities
• Active engagement in agile delivery as needed to ensure clarity of intent, quality of execution, and alignment to business outcomes
• Define complete payment experiences, fulfilling the product lifecycle management needs
• Use data to make product decisions an devaluate and improve platform capabilities
• Drive prioritization decisions grounded in measurable impact and long term platform health

Commercialization & Go To Market

• Define value propositions, pricing approaches, and merchant facing narratives for platform capabilities
• Partner with Sales, Product & Program Management, Commercial, Legal, Compliance, UX, and external partners to execute successful go to market plans
• Support merchant, partner, and internal engagements by clearly articulating product capabilities, differentiation, and roadmap direction

Executive Communication & Representation

• Communicate product strategy, roadmap progress, risks, and recommendations to senior leadership
• Represent the payments platform product area internally and externally as a trusted subject matter expert
• Provide clear, concise executive level updates and decision frameworks

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10+ years of product management experience
• Proven experience managing and developing product managers
• Deep expertise in payments processing (gateways, acquiring, scheme rules, lifecycle flows, and regulatory/compliance mandates)
• Demonstrated success leading cross functional product initiatives in complex, highly regulated environments
• Experience owning API contracts, platform capabilities, and long-term product architecture decisions
• Strong strategic and analytical skills with a bias toward scalable, durable platform solutions
• Executive level communication skills with the ability to influence across senior technical and business stakeholders

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is $186,800 to $299,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.