Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Mid-Level Data Scientist, you will be using strategic insights, AI, and automation to empower our insurance business partners in protecting and serving our members. We are seeking a highly collaborative and adaptable technical contributor who will innovate solutions and re-engineer processes to fuel aggressive business growth and exceptional claims experiences. This critical role offers the opportunity to leverage data for strategic insight, solve complex challenges, and deliver game-changing value. If you are passionate about using data to make a real-world difference and help our members build a legacy and protect their most valuable assets, we want to hear from you.

Translates business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In collaboration with engineering partners, delivers solutions at scale, and enables customer-facing applications. Leverages database, cloud, and programming knowledge to build analytical modeling solutions using statistical and machine learning techniques. Collaborates with other data scientists to improve USAA's tooling, expanding the company's library of internal packages and applications. Works with model risk management to validate the results and stability of models before being pushed to production at scale.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following locations: San Antonio, TX, Plano, TX or Phoenix, AZ. Relocation assistance isnot available for this position.

What you'll do:

• Gathers, interprets, and manipulates structured and unstructured data to enable advanced analytical solutions for the business.

• Develops scalable, automated solutions using machine learning, simulation, and optimization to deliver business insights and business value.

• Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs.

• Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework.

• Composes technical documents for knowledge persistence, risk management, and technical review audiences.

• Assesses business needs to propose/recommend analytical and modeling projects to add business value.

• Participates in the prioritization of analytics and modeling problems/research efforts with business and analytics leaders.

• Contributes to the development of a robust library of reusable, production-quality algorithms and supporting code, to ensure model development and research efforts are transparent and based on the highest quality data.

• Translates business request(s) into specific analytical questions, executes on the analysis and/or modeling, and then communicates outcomes to non-technical business colleagues with focus on business action and recommendations.

• Works closely with Data Engineering, IT, the business, and other internal stakeholders to deploy production-ready analytical assets that are aligned with the customer's vision and specifications while being consistent with modeling best practices and model risk management standards.

• Maintains awareness of cutting-edge techniques.

• Actively seeks opportunities and materials to learn new techniques, technologies, and methodologies.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of experience in a predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline and 2 years of experience in predictive analytics or data analysis.

• 2 years of experience in training and validating statistical, physical, machine learning, and other advanced analytics models.

• 2 years of experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models.

• Experience writing code that is easy to follow, well documented, and commented where necessary to explain logic (high code transparency).

• Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc.

• Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc.

• Experience in performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics.

• Ability to assess regulatory implications and expectations of distinct modeling efforts.

• Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc.

• Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors’ algorithms, DBSCAN, etc.

• Experience communicating analytical and modeling results to non-technical business partners with emphasis on business recommendations and actionable applications of results.

What sets you apart:

• Business Impact-Driven Analytics:

Extensive experience partnering with business subject matter experts to translate complex business problems into advanced analytical solutions. This involves critically evaluating approaches, translating technical findings into clear, business-oriented recommendations, and demonstrating a passion for driving the adoption of data-driven strategies that improve processes and create new, automated workflows.

• End-to-End AI/ML Solution Delivery in Regulated Environments:

Proven track record of collaborating with data scientists, data engineers, product manager, and IT to deliver AI/ML solutions to business partners. This includes a foundational understanding of Model Risk Management (MRM) and governance principles, essential for operating in highly regulated environments.

• Software Engineering Rigor in Modeling:

Demonstrated proficiency in software engineering best practices for data science, such as robust coding standards, package development and scripting, version control, and markdown-based documentation to allow for seamless collaboration with engineering teams for model deployment and productionization. We're looking for a strong understanding of bringing models from ideation through development and into production, utilizing non-notebook driven workflows for reproducibility. Experience in Python, Domino Data Labs, and Snowflake are preferred.

• Expertise in Insurance and Customer Engagement:

Experience in claims and/or marketing within property and casualty insurance, life insurance, health insurance, and/or annuities. This includes proven expertise in using analytics to drive marketing engagement and optimization, enhancing claims experiences, supporting call centers, and enhancing digital workflows and journeys.

• Rigorous Model Validation and Experimentation:

Experience in user acceptance testing, pilot testing, experimentation, and A/B testing to evaluate the value delivery of model solutions; experience with Bayesian analysis and/or event-driven simulation model development and their applications in a production environment.

• US Military Experience:

Military service or being a military spouse/domestic partner.

Compensation range:

The salary range for this position is: $114,080.00 - $218,030.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation:**

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.