必备技能
Customer Service
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
BASIC PURPOSE
Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships. Coordinates and leads efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment with the customer's contract. This position is characterized by a sustained record of sales achievement and complete knowledge of the organization's policies, products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop and maintain existing accounts through personal visits and follow-up on a systematic basis. Travel required; anticipated field time at least four days per week.
Responsible for achieving annual sales plan through growth and penetration of existing accounts.
Present new ideas and products from primary vendors and exclusive brand products to secure account penetration and loyalty. Manage product mix to maximize profit goals and contract compliance.
Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal Business Reviews.
Ultimately responsible for results of sales team (Account Coordinator and Customer Service Representatives) actions relative to assigned accounts. Lead sales team accordingly to:
- Ensure optimum service to accounts including coordination with operational and purchasing functions, as needed.
- Maximize AE time spent with customers.
- Meet or exceed accounts receivable currency targets including coordinating with central AR as needed.
- Review all accounts to ensure program compliance, develop unique sales approach, identify needs, and expand sales.
- Maintain a profile on all accounts to include order guides, statements periodicals and overall reporting. Verify pricing information to ensure correctness.
Attend Sales Meetings, Training Sessions, Food Shows, and Conferences as deemed necessary by Management and Customer requirements.
Set-up and support rollout of new accounts as assigned.
SUPERVISION
None
RELATIONSHIPS
Internal: Customer Service Representatives, Account Coordinator, VP of National Sales and National Sales management, Accounting, Purchasing, Operations
External: Customers, Vendors
QUALIFICATIONS:
Education/Training: High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.
Related Experience: A minimum of three years of sales or distribution experience required (foodservice industry or related preferred). Experience in restaurant operations desirable. Experience using quantitative & qualitative research data will be helpful.
Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Working knowledge of Microsoft Word, Outlook and Excel required.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $55,000-$90,000.
This role is also eligible for an annual incentive plan bonus.
Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:https://www.usfoods.com/careers/benefits.html
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between
$60,000 - $90,000
**EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status
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关于US Foods

US Foods
PublicUS Foods Holding Corp. is an American food service distributor. It is the second-largest food service distributor in the U.S., after Sysco. The company supplies 250,000 locations including independent restaurants, chain restaurants, healthcare, hospitality, and educational institutions.
10,001+
员工数
Rosemont
总部位置
$8.5B
企业估值
评价
10条评价
2.7
10条评价
工作生活平衡
2.5
薪酬
3.2
企业文化
2.8
职业发展
3.5
管理层
2.0
35%
推荐率
优点
Good pay and benefits
Great equipment and organization
Amazing coworkers
缺点
Poor upper management
Micromanagement and favoritism
Overloaded work and high productivity standards
薪资范围
20个数据点
Junior/L3
Mid/L4
Staff/L6
Junior/L3 · Data Scientist
0份报告
$199,000
年薪总额
基本工资
-
股票
-
奖金
-
$169,150
$228,850
面试评价
2条评价
难度
3.0
/ 5
录用率
50%
面试流程
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Technical/Role-Specific Interview
5
Offer
常见问题
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
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