At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Manager – Global Fund Custody leads operational activities supporting U.S. Bank’s Global Fund Custody business. This role is responsible for leading and managing a team of client‑facing account administrators responsible for daily cash processing and related operational activities. As the Manager – Global Fund Custody you will ensure high‑quality client experience while ensuring accurate, timely and controlled cash movements in accordance with U.S. Bank policies procedures, and risk standards. As the Manager Global Fund Custody you will provide escalation support for complex client and operational issues. You will partner closely with leadership, subject matter experts, and cross‑functional teams to support day‑to‑day operations, system enhancements, and process improvements while ensuring compliance with corporate policies and regulatory requirements.

Key Responsibilities

• Directly and through staff, manage and coordinate operational activities for assigned Global Fund Custody functions and client relationships.
• Lead and develop a team of account managers who serve as primary client contacts, providing guidance, coaching, performance feedback, and accountability.
• Serve as an escalation point for complex operational or client issues, providing direction and resolution support when standard workflows are insufficient.
• Ensure consistent, high‑quality service and effective operational support for internal and external clients.
• Train and support team members on custody processes, job responsibilities, and new or evolving systems.
• Act as a subject matter expert across multiple operational processes, providing guidance on both routine and non‑routine matters.
• Participate in operational projects, system enhancements, and initiatives that impact Global Fund Custody teams and clients.
• Monitor adherence to corporate policies, procedures, and service standards, ensuring compliance with applicable laws and regulations.
• Contribute to the review and improvement of operational systems, controls, and procedures to support efficiency and risk management.

Leadership & Team Management

• Lead high‑performing teams by setting clear expectations, establishing goals, measuring progress, and recognizing success.
• Build accountability and engagement through ongoing feedback, coaching, and performance management practices.
• Support workforce planning and talent development to meet current and future operational needs.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically five or more years of relevant experience

Preferred Skills & Experience

• Working knowledge of applicable federal and state laws and regulatory requirements
• Solid understanding of relevant products, programs, financial analysis, and supporting documentation
• Proven organizational, managerial, and project management skills, with the ability to prioritize and manage multiple concurrent tasks
• Demonstrated supervisory and people management capabilities; prior leadership experience highly preferred
• Experience supporting or leading new employee training and onboarding initiatives
• Familiarity with SWP
• Experience working with ETFs and/or private equity funds
• Experience with custody functions and/or securities processing
• Strong knowledge of operational functions, systems, procedures, and the products and services supported by the assigned area(s)
• Well-developed customer relationship skills with a strong focus on service and partnership
• Excellent interpersonal skills, with strong verbal and written communication abilities

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.