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Account Representative, SMB UberEats, Northern California (SF-Based, Bilingual Required)

Uber

Account Representative, SMB UberEats, Northern California (SF-Based, Bilingual Required)

Uber

·

On-site

·

Full-time

·

1w ago

About the Role

The Account Representative role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships.

The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you'll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

What You'll Do

  • Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
  • Clearly communicate the value of Uber and its newest products to prospects
  • Achieve and consistently exceed monthly targets
  • Partner with our Operations and Account Managers to smoothly activate the best merchants
  • Help us identify and build best practices
  • Develop long-term relationships with key in-region partners
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

  • Minimum 1 year of experience in sales, account management, or similar client-facing functions
  • Fluency in a second language is required

Preferred Qualifications

  • Experience with CRM systems (Salesforce, Hubspot, etc) and managing an organized pipeline
  • E-commerce or restaurant/hospitality commercial experience
  • Multiple languages is a plus!
  • Effective communication and sales skills via writing, phone, and in-person
  • Strong critical thinking ability

For San Francisco, CA-based roles: The total annualized on-target earnings (OTE) for this position is USD $98,333-$103,333.

The OTE includes a base hourly rate of USD $28.37-$29.81 per hour and an annualized cash variable incentive target of USD $39,333-$41,333. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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About Uber

Uber

Uber

Public

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.7

10 reviews

Work-life balance

3.2

Compensation

4.0

Culture

4.1

Career

3.4

Management

2.8

68%

Recommend to a friend

Pros

Good compensation and pay

Flexible hours and schedule

Great team culture and colleagues

Cons

Long hours and tight deadlines

High pressure and stressful environment

Poor management and lack of support

Salary Ranges

15,354 data points

Junior/L3

Mid/L4

Junior/L3 · Account Manager

3 reports

$99,877

total per year

Base

$86,850

Stock

-

Bonus

-

$92,632

$102,154

Interview experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge