About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

Size: 10000+ employees
Industry: Technology

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About the Role

The Ariane team helps drivers with licensing, the onboarding process and supports drivers in their initial steps with Uber.

Once drivers are proficient with driving on the Uber platform, the team engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.

In the program, Comm Ops and Ops collaborate closely to understand and tackle driver partners' most important priorities through specialised and dedicated Perspective account managers.

What You Will Do:

• Develop and manage Driver relationships through outbound trigger-based calling
• Take ownership of managing multiple driver accounts
• Provide customised coaching and recommendations to your driver partners
• Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.
• Act as a voice of the customer capturing insights at every opportunity

Basic Qualifications:

• Fluency in Romanian & English
• You have at least 6 month experience in sales and retention
• Exceptional listening, communication, and organizational skills
• Ability to communicate clearly while staying organized when engaging stakeholders
• Strong time management and prioritization
• Logical and data-driven decision-maker
• Autonomous and target-driven

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

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Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Krakow, Poland

Job ID: Uber-149969

Employment Type: FULL_TIME

Posted: 2025-10-28T00:27:59
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

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