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Customer Service Rep

U-Haul

Customer Service Rep

U-Haul

Pasadena

·

On-site

·

Full-time

·

1w ago

Are you a student looking for a job that offers the flexibility your schedule needs? Are you currently working, serving in the military, or a stay at home parent looking for another job to supplement your income? If so, then a moonlighter position with U-Haul is for you! Our moonlighter customer service representatives are talented, trained, and knowledgeable members of our team because they help us meet our customers’ needs and demands by providing outstanding customer service. Our needs for moonlighter customer service representatives are significantly greater on evenings, weekends, and holidays. As a Customer Service Representative you will perform various duties including: • Provide outstanding service to our customers in person and on the telephone • Prepare rental contracts and invoices for customers • Maintain the facility and lot in a clean condition • Clean and inspect rental equipment ## Additional Information All your information will be kept confidential according to EEO guidelines.

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About U-Haul

U-Haul

U-Haul

Public

Since 1945, U-Haul has been serving do-it-yourself movers and their households, providing truck and trailer rentals and self-storage services.

10,001+

Employees

Capitol Heights

Headquarters

Reviews

3.4

2 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

2.5

Career

1.5

Management

1.5

15%

Recommend to a Friend

Pros

Health insurance offered

Decent benefits

Supportive coworkers

Cons

Low pay with high expectations

Weekend and seven-day coverage required

Management discrimination issues

Salary Ranges

2,038 data points

Junior/L3

Junior/L3 · Customer Service Representative

1,260 reports

$40,248

total / year

Base

$40,248

Stock

-

Bonus

-

$30,422

$53,248

Interview Experience

5 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 20%

Neutral 40%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Hiring Manager Interview

4

Training/Onboarding

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit