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Customer Service Rep

U-Haul

Customer Service Rep

U-Haul

Pasadena

·

On-site

·

Full-time

·

1mo ago

Required skills

Customer Service

Are you a student looking for a job that offers the flexibility your schedule needs? Are you currently working, serving in the military, or a stay at home parent looking for another job to supplement your income? If so, then a moonlighter position with U-Haul is for you!

Our moonlighter customer service representatives are talented, trained, and knowledgeable members of our team because they help us meet our customers’ needs and demands by providing outstanding customer service. Our needs for moonlighter customer service representatives are significantly greater on evenings, weekends, and holidays.

As a Customer Service Representative you will perform various duties including:

  • Provide outstanding service to our customers in person and on the telephone
  • Prepare rental contracts and invoices for customers
  • Maintain the facility and lot in a clean condition
  • Clean and inspect rental equipment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Total Views

1

Apply Clicks

0

Weekly mock applicants

0

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0

About U-Haul

U-Haul

U-Haul

Public

Since 1945, U-Haul has been serving do-it-yourself movers and their households, providing truck and trailer rentals and self-storage services.

10,001+

Employees

Capitol Heights

Headquarters

Reviews

3.2

10 reviews

Work-life balance

3.5

Compensation

2.3

Culture

3.7

Career

2.8

Management

2.2

45%

Recommend to a friend

Pros

Flexible hours/scheduling

Friendly coworkers and team culture

Good benefits

Cons

Low pay/poor compensation

Poor management and communication

Long hours during busy periods

Salary Ranges

2,030 data points

Junior/L3

Junior/L3 · Customer Service Representative

1,260 reports

$40,248

total per year

Base

$40,248

Stock

-

Bonus

-

$30,422

$53,248

Interview experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge