Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Video Producer Intern!

About the job

This position is needed to support the video production and multimedia team across the full production lifecycle from pre-production planning and on-set coordination to editing, asset management, and live event execution.

A hands-on internship supporting Twilio's video production and multimedia team across corporate, event, and marketing content from shoot logistics and on-set coordination to editing, motion graphics, and live event execution, offering broad exposure to professional production workflows in a fast-paced tech environment.

Responsibilities

In this role, you’ll:

• Track and manage video production projects from brief to delivery, ensuring deadlines and milestones are met

• Coordinate logistics between stakeholders, vendors, and creative teams to keep projects moving efficiently

• Maintain and update production schedules, shot lists, and project trackers across active productions

• Organize and manage digital asset libraries, ensuring files are properly named, stored, and accessible

• Draft creative briefs, project summaries, and status updates to keep stakeholders aligned

• Identify and flag production bottlenecks, risks, or resource gaps to the directing producer

• Support vendor and talent coordination including outreach, scheduling, and contract tracking

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Currently pursuing a degree in Film & Television Production, Communications, Media Studies, or a related field

• Experience with project management tools such as Airtable, Bynder, Asana, Notion, or equivalent

• Familiar with video production workflows and terminology across pre-production, production, and post-production

• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously

• Excellent written and verbal communication skills for cross-functional collaboration

• Detail-oriented with a proactive approach to problem-solving and follow-through

• Comfortable working in a fast-paced, deadline-driven environment with shifting priorities

• Proficiency in Google Workspace (Docs, Sheets, Drive) for documentation and file management

• Demonstrated ability to work independently and take ownership of assigned tasks

Desired:

• Spanish language proficiency a strong plus, supporting content and collaboration across Twilio's global teams

• Familiarity with Adobe Creative Suite, particularly Premiere Pro or After Effects

• Experience with video conferencing and virtual production tools such as Zoom, Stream Yard, or similar platforms

• Prior internship or project experience in video production, media, or a creative agency environment

• Working knowledge of caption and subtitle workflows

• Interest in or exposure to live event production and corporate conference environments

• Familiarity with DAM (Digital Asset Management) systems or media storage platforms

Location

This role will be remote,* *but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

**Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $26.00/hour

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $28/00/hour

• Based in the San Francisco Bay area, California: $31.00/hour

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 2nd, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.