Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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About the job

We are looking for an enthusiastic Graphic Design Intern to join our Brand Team. This role is designed for a developing creative who is eager to learn the ropes of a world-class brand, working closely with senior designers and art directors to bring the Twilio story to life across various touchpoints.

As a Graphic Design Intern at Twilio, you won’t just be watching from the sidelines, you’ll be an active contributor to our creative output. You will support the Brand Team by executing design tasks that range from social media assets and presentation decks to event signage and internal communications. This is a highly collaborative role where you will receive mentorship and feedback to help refine your craft in a fast-paced, global environment.

Responsibilities

• Support & execute:

Assist Senior Designers and Art Directors in the production of high-quality visual assets for digital, social, and print platforms.

• Maintain brand consistency:

Learn and apply Twilio’s brand guidelines rigorously, ensuring every piece of work, no matter how small, aligns with our visual identity.

• Iterate & refine:

Take direction and feedback from creative leads to iterate on designs, helping to move projects from concept to final delivery.

• Production assistance:

Prepare files for production, including resizing assets for various channels, styling presentations, and organizing creative libraries.

• Collaborate:

Participate in creative brainstorms and team meetings, bringing fresh perspectives and a "builder" mindset to the table.

Qualifications

• Actively working on or have a Bachelor level degree in Graphic Design or 1-3 years of work experience in a design-related field
• Foundational skills:

A strong understanding of typography, layout, color theory, and composition.

• Technical proficiency:

Early mastery of Figma and Adobe Creative Cloud (Illustrator, Photoshop, In Design)

• Attention to detail:

An eagle eye for alignment, spelling, and brand accuracy.

• Growth mindset:

A hunger to learn, a positive attitude toward feedback, and the ability to manage multiple small tasks simultaneously.

• Portfolio:

A link to your portfolio or work samples that demonstrate your design thinking and execution (to submit on application).

Location

This role will be remote, and based in Canada.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.