Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Finance and Accounting:

Target Openings

1

What Is the Opportunity?

12 Month Assignment, Billing Specialist in our Toronto office. Pay range for this position is $30 - $40 / hr
What Will You Do?

• Accurately analyzes, researches, and processes all payments
• Research requests within timeframes on moderate to high complex work.
• Daily balancing and reconciliation of payments and bank deposits.
• Acts within approved Authority limits as outlined by the business. Corresponds with customers, agents, Business Centers, financial institutions.
• Contributes to production performance and quality practices.
• Identifies, defines and implements production performance and quality standards.
• Researches, resolves, reconciles discrepancies with Business Centers, customers, and financial institutions.
• Resolves inquiries from internal and external customers, including agents, vendors, mortgage companies.
• Reconciles transactions with the billing system
• Performs billing-related research, and coordinates settlements.
• Examples include researching and applying/handling payments or refunds Resolving problems related to financial transactions
• Resolving billing or banking discrepancies.
• May prepare journals entries where necessary.
• May lead, assign work or train and provide guidance to others.
• May complete ad-hoc requests.
• Identifies current or future problems or opportunities.
• Analyzes, synthesizes and compares information to understand issues
• Identify cause/effect relationships and explore alternative solutions.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• College diploma or University degree or equivalent work experience.
• Two or more years of experience in a Billing or collections environment.
• Intermediate customer service skills.
• Intermediate verbal, written, and listening communication skills.
• Thorough Large volume transaction experience.
• Intermediate accounting.
• Intermediate MS Word and Excel skills.

What is a Must Have?

• High school diploma or equivalent.
• One year work experience in Billing or Collections.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

This posting is for an existing vacancy. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants. Travelers reserves the right to fill this position at a level above or below the level included in this position.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.