Country

Malaysia

City

KUALA LUMPUR

Workplace location

KUALA LUMPUR-PETRONAS TWIN TWRS(MYS)

Employer company

Total Energies EP Sarawak Inc.

Domain

Information Systems

Type of contract

Fixed term position

Contract duration
2 Years

Experience

Less than 3 years

Context & Environment

Are you a recent graduate eager to build a strong foundation in IT infrastructure, operations, and cybersecurity within a dynamic upstream energy environment?

Total Energies EP Malaysia is seeking a motivated Graduate IT Analyst to join our ITS Operations team. This structured 2‑year Graduate Programme provides hands‑on exposure to enterprise‑grade technologies across network operations, server & data center environments, cloud platforms, cybersecurity monitoring, storage & backup systems, and IT service management.

Activities

Your Impact

Throughout this 2-year programme, you will play a key role in supporting the stability, performance, and security of the company’s IT infrastructure. You will:

• Assist in monitoring network performance, troubleshooting LAN/WAN issues, supporting VoIP/unified communications, and participating in supervised configuration activities.
• Perform server health checks, assist with hardware maintenance, rack management, and support provisioning, patching, and virtualization tasks.
• Execute scheduled backups (Veeam/Commvault), validate restoration processes, and participate in Disaster Recovery drills and documentation.
• Monitor alerts, support incident triage, analyse system logs, assist with vulnerability management, and contribute to security awareness initiatives.
• Handle first level support via ITSM tools (Service Now), log and categorize incidents, and assist in preparing change requests and impact assessments.
• Update operational documents, configuration records, network diagrams, and support audit preparation aligned with IT security and regulatory standards.

Candidate Profile

What We Are Looking For

• Bachelor’s Degree in IT, Computer Science, Network Engineering, Cybersecurity, or related field (recent graduates encouraged).
• Basic understanding of networking, operating systems (Windows/Linux), and virtualization (VMware/Hyper‑V).
• Having awareness in cybersecurity fundamentals and familiarity with cloud platforms or monitoring tools.
• Strong analytical, troubleshooting, teamwork, and adaptability skills in a fast‑paced environment.
• Internship or academic experience in IT operations, system/network administration, or cybersecurity is highly desirable.

Additional Information Total Energies values diversity, promotes individual growth and offers equal opportunity careers.

Apply

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Why Total Energies?

At Total Energies, you will gain structured development, hands‑on experience with enterprise technologies, and mentorship from experienced IT professionals. This programme prepares you for a long‑term career in IT operations, infrastructure engineering, or cybersecurity in a global energy organisation.