Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is building out a New Ventures business unit with the goal of researching, developing, and scaling a new generation of products and business lines that can have a substantial impact on Toast’s long-term growth. We are searching for a product manager to help us with our new strategic brand focused advertising initiatives.

A day in the life (Responsibilities)

• Work closely with business and engineering team members to develop the roadmap for advertising and marketing capabilities, geared towards brands whose target audience are restaurant guests
• Drive requirements for engineering
• Work with other Toast stakeholders to ensure internal alignment on billing and features
• Support sales, care and campaign management team to ensure customers are successful with the product
• Support customer related activities to develop proposals for trials and execute campaigns
• Work with team and customers to test and quickly evolve product as needed based on results of tests
• Develop case studies

What you'll need to thrive (Requirements)

• 5-8 years of relevant work experience in advertising and marketing tech, specifically in product management
• Working with product teams to launch new products/custom ad servers/ ad units
• Experience working with and managing engagements with brand clients and agencies
• Strong analytical, quantitative, and communication skills.
• Passionate about technology startups
• Undergraduate Degree

Special Sauce (Nonessential Skills/Nice to Haves)

• Experience in an early stage technology startup

For Product Managers:

Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$159,000—$254,000 USD

Zone B

$138,000—$221,000 USD

Zone C

$125,000—$200,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.