Manager of Logistics Systems at TJX (TJ Maxx)

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description: Manager of Logistics Systems

The TJX Logistics organization leverages technology in support of the timely and cost-effective movement of merchandise through our logistics network. As a member of the Strategy & Analytics team, the Manager of Logistics Systems is responsible for the strategic management of a portfolio of systems, supporting various functional areas within the logistics organization. With collaboration across stakeholders, this role will lead the effort to centralize processes and controls in the design, implementation, enhancement, and support of existing and new technology.

What you'll do

• Manage key software provider relationships, in collaboration with TJX IT and TJX Sourcing Procurement teams

• Develop and maintain Logistics technology partner profiles, including contract details, SOWs, key contacts, etc.

• Act as key business escalation point for system disruptions. Liaison with IT and technology partner as needed to drive issue resolution.

• Organize and manage continuous improvement efforts for logistics systems, in collaboration with key stakeholders

• Align with business stakeholders and IT on the prioritization of initiatives, supporting resource planning and delivering value

• Support Logistics Systems long range technology road mapping efforts

• Develop direct staff on key system competencies, processes, and controls

• Lead technology partners and internal stakeholders in the development of system training programs

• Support the creation and maintenance of system process mapping/documentation

• Provide oversight for system related SOP development/maintenance

• Lead development of system health metrics, in support of proactive issue identification and resolution

• Engage regularly with internal customers and stakeholders to review system performance and align short/long term objectives

• Manage and evolve a team focused on system configuration and support

Minimum Requirements

• Experience managing or supporting logistics, supply chain, or operational technology systems
• Strong understanding of system design, implementation, enhancements, and continuous improvement
• Experience leading cross functional initiatives with IT/Product, business stakeholders, and external technology partners
• Proven ability to manage vendor relationships, contracts, and SOWs
• Experience developing process documentation, SOPs, and system training programs
• Strong analytical skills with the ability to develop and interpret system health metrics and business KPIs
• Demonstrated leadership experience, including developing and managing a team
• Excellent communication and stakeholder engagement skills

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

300 Value Way

Location:

USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $117,000.00 to $152,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.