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Customer Service
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
The District Loss Prevention Manager is an integral part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a proven leadership, people development and focus on encouraging partnerships, the DLPM takes the complex current LP scenario head-on through building proven partnerships with store and senior regional leadership, law enforcement agencies and is responsible for establishing LP policies and procedures to ensure profitability with customer experience in mind. Successful DLPMs bring on board a servant leader mentality, a hands-on approach on team development and an open mind to look at things differently!
Responsibilities
- Lead 7-12 Loss Prevention Associates of different levels.
- Conduct and resolve theft investigations; identify and resolve shrink control deficiencies.
- Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies within your assigned district.
- Coordinate and deliver all Loss Prevention Training and Orientations; provide developmental training.
- Support what we value; Customer Service, Open Door, Diversity, Safety and Legal Relations.
- Manage the staffing plan; recruit, interview and hire Loss Prevention staff.
- Effectively coach, train, and develop all members of our loss prevention team within the district.
Requirements
- 2+ years of management experience as a multi-unit Loss Prevention leader.
- Demonstrated ability to partner with loss prevention and operations leaders to effectively drive shrink.
- Knowledge of dynamic Loss Prevention methods and shrink strategies.
- Strong management and supervisory skills.
- Knowledge of retail operations.
- Strong investigation and interviewing skills.
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
4226 Summer Ave.
Location:
USA TJ Maxx District 2208
This position has a starting salary range of $95,800.00 to $122,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
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TJX (TJ Maxx)について

TJX (TJ Maxx)
PublicTJX Companies operates off-price retail chains including TJ Maxx, Marshalls, and HomeGoods, selling brand-name apparel and home goods at discounted prices. The company sources merchandise from manufacturers' excess inventory and operates over 4,800 stores across multiple countries.
10,001+
従業員数
Framingham
本社所在地
$60B
企業価値
レビュー
3.9
10件のレビュー
ワークライフバランス
3.2
報酬
2.8
企業文化
4.1
キャリア
3.0
経営陣
3.3
72%
友人に勧める
良い点
Flexible scheduling and hours
Great coworkers and team spirit
Supportive and inclusive environment
改善点
Low pay and compensation issues
Long hours during busy/peak seasons
Limited advancement opportunities
面接体験
4件の面接
難易度
3.0
/ 5
期間
21-35週間
面接プロセス
1
Application Review
2
HR Screen/Phone Interview
3
Hiring Manager Interview
4
Final Interview/Assessment
5
Offer
よくある質問
Behavioral/STAR
Past Experience
Culture Fit
Role-Specific Knowledge
Situational Judgment
ニュース&話題
TJX Companies: Premium Will Fade As Retailers Compete More On Price (NYSE:TJX) - Seeking Alpha
Seeking Alpha
News
·
1w ago
The Best Spring Perfumes on Sale at TJ Maxx and Marshalls Right Now, According to a Fragrance-Loving Editor - Cosmopolitan
Cosmopolitan
News
·
3w ago
How retailers like TJX can actually benefit from higher fuel costs and shipping delays - MarketWatch
MarketWatch
News
·
3w ago
Big bargains and ‘white knuckle’ buying: inside the rise of TJ Maxx - Financial Times
Financial Times
News
·
5w ago