Shop Campaign Operations Specialist (Third-party Associate, Japan)

About the Team:

The Tik Tok Shop Campaign Operations team drives GMV growth on the platform in Japan through planning and executing large-scale sales campaigns and category-specific campaigns. The team conducts cross-category data analysis, campaign design, incentive planning, and promotion operations, aiming to maximize the participation of both creators and sellers and improve purchase conversion.

Key Responsibilities:

• 1. EC Online Campaign Operations Support (60%)

• Simple banner edits (replacing product images and slogans in templates)

• Setup support for in-app exposure slots (H5 pages, banners, in-app push notifications)

• Boost operations for specific targets using internal tools

• Coupon issuance configuration (executed per operation manual)

• 1. Creator / Seller Materials — Creation, Explanation & Translation (20%)

• Assist in creating campaign guidelines, training materials, and operation manuals

• Simple English → Japanese translation and terminology adjustment for materials

• 1. System Setup & Inquiry Response (20%)

• First-line response to internal inquiries during campaign periods

• System-side verification and FAQ guidance

Requirements:

Minimum Qualifications:

• Ability to accurately extract, organize, and aggregate data
• Ability to execute operations accurately following manuals / rules (SOP compliance)
• Japanese document creation ability (frequent external-facing documents)
• OA Skills: Word (Beginner), Excel (Intermediate — IF / VLOOKUP / Pivot Table), PowerPoint (Intermediate)
• Online campaign / event operations experience
• Business proficiency in Mandarin Chinese (written and verbal) — required for daily collaboration with China-based HQ teams across product, strategy, and operations support functions.
• Experience operating English-language systems or admin dashboards (reading & writing level acceptable)

Preferred Qualifications:

• Experience with Figma is a plus
• Prior experience within a high-growth e-commerce, online marketplace, or platform business is a strong advantage
• Experience operating effectively within a hyper-scaling, fluid environment

TPA Hiring Disclaimer (for Tik Tok roles)
''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3 months temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy''