Fulfillment Procurement & Business Development Manager, TikTok Shop (Chinese Speaker)

About the Team:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Procurement Manager to join our logistics procurement team, responsible for logistics service procurement in Europe

Ideal candidates should have a strategic mindset, excellent negotiation skills, and a track record of driving cost reductions while maintaining high service standards.

Responsibilities:

• Lead procurement activities for Tik Tok’s Europe e-commerce local fulfillment logistics, including first-mile, line-haul, warehousing, and last-mile delivery, covering supplier selection, benchmarking, and commercial negotiation.
• Continuously optimize fulfillment cost and service quality by selecting high-performing logistics partners and improving pricing mechanisms, strengthening the platform’s overall logistics competitiveness.
• Develop annual and quarterly procurement strategies and resource plans based on a deep understanding of e-commerce business models, product category characteristics, and regional business growth trends.
• Maintain strong relationships with key logistics service providers (LSPs) and drive capacity planning and service enhancement during peak seasons and major promotional campaigns.
• Work closely with Product, Operations, Legal, and Finance teams to drive contract execution, rate updates, supplier onboarding, and fulfillment process optimization initiatives.
• Build and maintain a robust supplier resource pool; monitor supplier performance and conduct regular evaluations to support supplier onboarding/offboarding decisions, ensuring compliance, risk control, and strong local logistics capability reserves.
• Conduct market analysis, competitor benchmarking, and pricing trend assessments to provide strategic insights and decision-making support for procurement planning.

Requirements:

• Minimum Qualifications

• Bachelor’s degree or above, preferably in Logistics, Supply Chain, International Trade, Business, or related fields.

• 5+ years of experience in logistics procurement, fulfillment operations, e-commerce supply chain, or related business development roles; experience with e-commerce or platform operations is a plus.

• Solid understanding of the e-commerce fulfillment lifecycle—including inbound, storage, sorting, line-haul, and last-mile—and the associated cost structures.

• Strong negotiation skills, cost awareness, and project execution ability; capable of independently leading complex procurement initiatives.

• You will be responsible for reviewing agency vendor agreements and maintaining strong agency partnerships.

• High written proficiency in Chinese is required to ensure accuracy in contract interpretation, along with High oral proficiency to support clear communication with stakeholders who's primary language is in Chinese.

• Ability to work in a high performing team and adapt to the fast-paced, dynamic nature of the e-commerce industry, with strong problem-solving and structured-thinking capabilities.

• Strong data analysis skills; proficient with Excel and BI tools, with the ability to translate data into actionable optimisation plans.

• Preferred Qualifications

• Excellent communication and cross-functional collaboration skills; able to travel frequently across Europe. English proficiency suitable for business communication is preferred.