Shop E-Commerce Account Manager/Business Developer - Spanish Speaking

About the team:
Tik Tok Shop is an e-commerce platform fully integrated into Tik Tok.

Roles & Responsibilities:

-Dual-Engine Merchant Acquisition: Drive the end-to-end recruitment and onboarding of high-quality merchants. This includes sourcing and scouting merchants across EU and new market local merchants.
-Multi-Market GMV Driving & Campaign Synergy: Take ownership of GMV targets across the 5 newly launched countries. Incentivize onboarded merchants through platform policies and campaigns, aligning merchant supply (including sample pipelines and stock readiness) with our creator/influencer ecosystem to unlock sales velocity and maximize GMV output.
-Merchant Lifecycle Management & Incubation: Develop tailored growth tracks for different tiers of B-side merchants. Provide data-driven insights, operational guidance, and optimization strategies to improve merchant activation rates, product conversion, and sustainable retention on the platform.

Requirements:

• Minimum Qualifications

• Experience of successfully driving initiatives independently while effectively working with diverse cross-functional teams.

• Experience with Acquisition and Incubation merchants in the E-commerce space

• Data-driven and structured thinker, combining analytical rigor with a strong focus on achieving measurable goals.

• Experience in e-commerce operations or related fields

• Spanish Speaking to be able to work with Spanish Speaking clients

• Preferred Qualifications

• A deep understanding of the EU e-commerce landscape is highly desirable.

• Fast learner, proactive, and resilient, able to perform and excel in fast-paced, ambiguous environments.