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JobsTikTok

Engineering Manager, Global E-Commerce Customer Business

TikTok

Engineering Manager, Global E-Commerce Customer Business

TikTok

San Jose, CA

·

On-site

·

Full-time

·

1mo ago

Compensation

$208,800 - $616,000

Benefits & Perks

Comprehensive health, dental, and vision insurance

Flexible work arrangements

Team events and activities

Professional development budget

401(k) matching

Healthcare

Flexible Hours

Learning

Required Skills

PostgreSQL

React

Node.js

Engineering Manager, Global E-Commerce Customer Business

3+ months ago• San Jose, CA

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at Tik Tok.

What You'll Do:

  • Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.
  • Be responsible for Promotion and Campaign, building platforms and tools for merchants, clients, and business to manage campaigns, deliver best results, and receive actionable insights.
  • Develop data insights capabilities for global e-commerce platforms, enabling users to extract actionable insights and intelligence from data to maximize their revenue potential and decision-making efficacy.

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  • Collaborate closely with product and data teams to evolve data-empowered capabilities in data visualization, operational analysis, intelligent diagnosis, product/strategy optimization, market intelligence, etc verticals.
  • Drive continuous improvements to engineering excellence and efficiency, lead research & development into key areas of optimizations for backend systems and services, including data security, systems architecture, and computational efficiency & scalability.
  • Drive and shape the growth of a highly effective product engineering team, provide professional and technical leadership to support the professional growth of individual team members

Qualifications:

  • Minimum Qualifications
  • Bachelor's or above degree in Computer Science or related fields from accredited and reputable institutions.
  • 5+ years of experience developing highly scalable backend services and systems using at least one of Java/Golang/Python/Scala/C++, with at least 2+ years of technical or team leadership experience.
  • Strong software programming capabilities, exhibits good code design and coding style.
  • Deep understanding of data structure, algorithm design and analysis, networking, data security, and highly scalable systems design.
  • In-depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka etc.
  • Exhibits strong product/business understanding, able to align product engineering directions to support current and future products and business.

Job InformationFor Pay Transparency Compensation Description (annually)

The base salary range for this position in the selected city is $208800 - $616000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

  3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: Tik Tok-7161173034237413663

Employment Type: OTHER

Posted: 2024-12-06T13:21:39
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Junior/L3

Junior/L3 · Anti-Fraud Data Analyst

3 reports

$143,750

total / year

Base

$125,000

Stock

-

Bonus

-

$126,500

$163,300

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures