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Client Solutions Manager (Portugal) - Global Business Solutions- Madrid

TikTok

Client Solutions Manager (Portugal) - Global Business Solutions- Madrid

TikTok

Madrid, Spain

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Generous paid time off and holidays

Parental leave

Comprehensive health, dental, and vision insurance

Team events and activities

Parental Leave

Healthcare

Required Skills

Node.js

React

TypeScript

Responsibilities

  • Build and progressively growth client portfolio by securing win-win business opportunity, throughout the different sales cycle (acquisition, retention and upsell)
  • Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by the management team
  • Drive education on product, company updates and share company best practices as relevant to client or agencies' business
  • Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
  • Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
  • Plan media activation and keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements
  • Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns

Qualifications

Minimum qualifications:

  • Previous experiences within account management / sales roles
  • Knowledge and proven expertise in the strategic planning and sales approach
  • Experience in client facing role and ability to speak to C-Level stakeholders
  • Experience in managing campaigns across multiple advertising solutions and placements
  • High oral and/or written fluency in Portuguese and English is required to communicate directly with stakeholders/vendors across Portugal, reflecting the nature of the markets this position covers

Preferred qualifications:

  • Self-starter, fast learner with a start-up spirit
  • Detail oriented, with exceptional organizational skills
  • Able to coordinate different stakeholders interests and requests at the same time
  • Experience in managing highly structured business
  • Deep understanding of the measurement solutions and how to leverage those to prove Tik Tok value to clients

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Mid/L4

Mid/L4 · 2D 3D Artist

1 reports

$195,000

total / year

Base

$150,000

Stock

-

Bonus

-

$195,000

$195,000

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures