About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

About the team
Capacity Planning is one of the major modules within the Live & Monetization Operation team. It is primarily responsible for the planning of workforces and their allocation within Operations, aiming to achieve the business goals of the company, product and organisational levels.

About the role
As a Capacity Planning Analyst in the LIVE team, you will be working with both cross functional stakeholders and internal teams to drive business improvement and plan the capacity for LIVE moderation. You will be working with large complex data/projects, trend analysis to drive strategic solutions and recommendations for LIVE stakeholders.

Responsibilities:

• Responsible for resource planning across multiple teams and business areas, conducting thorough business needs analysis to anticipate and prepare for workload variations.
• Lead the evaluation of complex business plans, ensuring they are strategically aligned and in compliance with relevant regulations and ethical standards.
• Employ advanced data analysis techniques to inform planning decisions and support the formulation of strategic initiatives.
• Collaborate closely with HR, Budget & Workforce teams, and other key stakeholders to develop integrated business strategies and planning initiatives.
• Mentor and guide team members, fostering a culture of continuous learning and professional development.
• Oversee the implementation of strategic plans, ensuring that objectives and timelines are met.
• Identify and implement innovative planning approaches to improve efficiency, quality, and overall effectiveness, providing strategic advice where necessary.

Qualifications

• Minimum Qualifications

• Bachelor's Degree in Business, Mathematics, Statistics, Economics, Management, or a related quantitative field.

• Minimum of 2 years of work experience in an analytical role, including business/financial/data analysis, market/industry research, etc.

• Proven experience in large-scale capacity planning and resource allocation.

• Demonstrated ability to collaborate effectively with cross-functional stakeholders.

• Experience in managing senior stakeholders, with the ability to influence decisions and drive outcomes.

• Excellent communication skills in English, both written and verbal.

• Strong strategic thinking and decision-making abilities.

• Preferred Qualifications

• Previous experience in a BPO, Social Media, or Call Center environment is an advantage.

• Proven experience in mentorship or team management is an advantage.

• Strong proficiency in SQL or other data analysis tools.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

Client-provided location(s): Sydney, Australia

Job ID: Tik Tok-7533448825341806866

Employment Type: OTHER

Posted: 2025-08-05T00:35:50
Search all jobs

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

Search all jobs

Similar Jobs

Suggested Searches

mid jobsTikTok jobsAll jobs

Search Additional Jobs

Capacity Planning Analyst Jobs in Sydney, AustraliaJobs in Sydney, Australia