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Client Solutions Manager, Multicategory - Global Business Solutions, Spain

TikTok

Client Solutions Manager, Multicategory - Global Business Solutions, Spain

TikTok

Madrid, Spain

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Flexible work arrangements

Comprehensive health, dental, and vision insurance

Generous paid time off and holidays

Professional development budget

Competitive salary and equity package

Flexible Hours

Healthcare

Learning

Equity

Required Skills

TypeScript

React

JavaScript

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients. Working with the top agencies and brands across Europe to educate and inform about the exciting evolution of Tik Tok.

Responsibilities:

  • Build and progressively growth client portfolio by securing win-win business opportunity, throughout the different sales cycle (acquisition, retention and upsell)
  • Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by the management team
  • Drive education on product, company updates and share company best practices as relevant to client or agencies' business
  • Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
  • Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
  • Plan media activation and keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements
  • Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns

Qualifications

Minimum Qualifications:

  • Previous experiences within account management / sales roles
  • Knowledge and proven expertise in the strategic planning and sales approach
  • Experience in client facing role and ability to speak to C-Level stakeholders
  • Experience in managing campaigns across multiple advertising solutions and placements

Preferred Qualifications:

  • Self-starter, fast learner with a start-up spirit
  • Detail oriented, with exceptional organizational skills
  • Able to coordinate different stakeholders interests and requests at the same time
  • Experience in managing highly structured business
  • Deep understanding of the measurement solutions and how to leverage those to prove Tik Tok value to clients

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  • Excellent verbal and written Spanish and English communication skills

Client-provided location(s): Madrid, Spain

Job ID: Tik Tok-7542890237799336200

Employment Type: OTHER

Posted: 2025-08-26T20:11:24
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Mid/L4

Mid/L4 · 2D 3D Artist

1 reports

$195,000

total / year

Base

$150,000

Stock

-

Bonus

-

$195,000

$195,000

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures