About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

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Responsibilities

• Drive product operation work focusing on buyer and seller logistics experience. This involves enhancing consumer logistics experience and merchant logistics experience, such as optimizing delivery time, increasing estimated delivery time accuracy, improving trajectory anomaly handling, and enhancing the precision of consumer interface.
• By leveraging AI and innovative methods, efficiently integrate and coordinate with logistics service providers to fulfill orders with high quality.
• Form comprehensive and effective logistics product solutions from a product operation perspective, leveraging profound data analysis skills and logistics industry experience.
• Carry out market research and in-depth insight analysis. Utilize the results to contribute to product go to market strategies and product function enhancements.
• By optimizing platform logistics strategies such as order allocation and routing, improve end-to-end efficiency and reduce costs.

Qualifications

Minimum Qualifications:

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• Bachelor degree or above, with 5+ years of experience in product operation related to logistics or a similar field.

• Strong knowledge and experience in logistics industry systems and a well-established knowledge framework.

• Excellent analytical, cross-department coordination, communication and judgment capabilities.

• Exceptional data analysis skills, capable of making accurate judgments about the essence of things and formulating effective product solutions through data analysis and business insights.

• E-commerce thinking, customer-oriented, with a spirit of exploration and a strong sense of responsibility.

• Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work.

• Preferred Qualifications- Experience in international ecommerce logistics is a plus.

• Experienced in merchant fulfillment and logistics operations (e.g, address management, order tracking, etc.) is a plus- Previous work experience in logistics product management and business analysis is preferred.

Client-provided location(s): Amsterdam, Netherlands

Job ID: Tik Tok-7597784688216525109

Employment Type: OTHER

Posted: 2026-01-21T19:57:44
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

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