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Music Product Operations Manager (Jakarta) - TikTok SoundOn

TikTok

Music Product Operations Manager (Jakarta) - TikTok SoundOn

TikTok

Jakarta, Indonesia

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Stock options

Competitive salary and bonus

Parental leave

Health benefits

401(k) matching

Development budget

Equity

Parental Leave

Healthcare

Required Skills

SQL

Python

Excel

About the Role

Sound On is a music distributor that allows musicians to distribute their music work directly to Tik Tok products and other DSPs. Our vision is to nurture the local independent artists by supporting them in distribution, promotion, and career development.

Responsibilities

  • Spearhead distribution operations strategy, work with product and music teams to set up, monitor, and administrate timed music releases for artists and labels.
  • Oversee the catalog onboarding process with new clients for efficient content and metadata ingestion between clients and off-platform partners
  • Moderate and enforce on and off-platform operational standards to ensure the successful delivery of client releases
  • Help troubleshoot and proactively identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors
  • Communicate and respond to inbound requests from clients, digital service platforms and distribution partners
  • Assess and refine internal workflows and best practices to improve the client and distribution experience. Work with product and tech teams on AI solutions to improve operational efficiency.
  • Improve the business's overall P&L by working with the product team to optimize features and services, for example: Music publishing/YouTube revenue, etc.
  • Ensure the catalog and metadata are delivered to all of the platforms 100% correctly and on time. Meanwhile, ensure royalties are paid to clients 100% correctly and on time on a monthly basis.
  • Fight severe piracy issues in Southeast Asia by working with the product team to iterate moderation work flows and features.

Qualifications

Minimum Qualifications

  • 3 years of experience in an operational or supply chain role at a content or music distribution company
  • Familiarity with third-party content management systems and programs including i Tunes Connect, Spotify For Artists, and YouTube CMS
  • Strong proficiency in Excel
  • Strong problem-solving ability and technical understanding
  • Extensive experience in the music industry, strong knowledge of different music rights.
  • Proficient in English to work with international colleagues in a global environment.

Preferred Qualifications

  • Familiarity with DDEX, XML, and other metadata standards preferred
  • Good data analytical knowledge, and data-based decision making skills. Successful practices of data-driven approach are preferred.
  • Good project management and coordination skills, high ownership and responsible attitude towards work.
  • Excellent written and communication skills with clients and colleagues

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About TikTok

TikTok

TikTok

Late Stage

A short-form video entertainment app and social network platform

10,001+

Employees

Los Angeles

Headquarters

$220B

Valuation

Reviews

3.1

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.0

5%

Recommend to a Friend

Pros

Limited positive feedback available

Company size allows for potential opportunities

Technology platform experience

Cons

Mass layoffs and poor handling of terminations

Unprofessional management and HR behavior

Exposure to traumatic content without adequate support

Salary Ranges

52 data points

Senior/L5

Senior/L5 · AI Product Manager

1 reports

$390,013

total / year

Base

$300,010

Stock

-

Bonus

-

$390,013

$390,013

Interview Experience

4 interviews

Difficulty

3.5

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Interviews

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Data Structures