Agency and Partnership Manager Project Intern (TikTok Shop Central Operations) - 2026 Start (BS/MS)

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #Tik Tok Made MeBuy It. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the LATAM. We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The Tik Tok Shop LATAM operation team aims to deliver high quality products together with a unique customer experience via Tik Tok. The team is responsible for building the Tik Tok e-Commerce partnership for the Tik Tok e-Commerce business in the US. With more than 1 billion loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

• Raise the bar
• Be results focused, grow value, educate and lead strategic conversations with agencies. Be responsible for agencies performance and growth by educating and training with best practices, analysis and diagnosis of traffic and performance data.
• Make your own discoveries
• Grow a deep understanding of Tik Tok Shop platform, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency issues.
• Assume ownership
• Work with agencies to optimize and improve their performance in Tik Tok Shop and identify programmatic ways to do this at scale. Use data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritize solutions.
• Embrace change as an opportunity
• Have a growth mindset: learning when you don't understand, accept challenges, solutions-oriented feedback; viewing uncertainty as an opportunity to thrive.
• Collaboration creates value
• Seek to support new agencies as they learn about our products and processes. Share your knowledge. Work with cross-functional teams on executing operational and strategic initiatives.

Requirements:

Minimum Qualifications:

• Applicants are kindly requested to submit an English-language resume
• Currently pursuing an Undergraduate/Master in Business or a related major.
• Strong interest in digital content, creator marketing, Tik Tok, and the e-commerce ecosystem.
• Solid communication skills, strategic thinking, and a results-oriented mindset.
• Experience or strong interest in content production (video, scripting, copywriting), ideally with familiarity with Tik Tok-style content.

Preferred Qualifications:

• Familiarity with Tik Tok content ecosystem, shoppable content, and brand-creator partnerships is a plus

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy