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Tik Tok

Tik Tok Shop

• Commercial Strategist (Malaysia, E-Commerce)

3+ months ago• Kuala Lumpur, Malaysia
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

About the team
In this role, you will be part of Malaysia Tik Tok Shop Category & Merchant Strategy's function, involved in leading initiatives that unlock growth and improve overall business performance.

You will work closely with local commercial teams and regional stakeholders to identify strategic opportunities, design and execute cross-functional projects, and optimize commercial processes. Additionally, you will have a deep understanding of marketing, business development, and other commercial objectives, enabling continuous optimization of strategies, designs, reporting, and planning processes.

Responsibilities:

• Identify function or product gaps and initiate strategic initiatives to drive business improvement and transformation
• Design and execute initiatives using structured analytical and problem-solving frameworks to enhance customer and partner experiences
• Manage end-to-end project delivery: from concept and feasibility to implementation and operational readiness.
• Conduct quantitative and qualitative analyses to generate insights and support decision-making
• Collaborate cross-functionally with local and regional teams to align on goals and ensure smooth execution
• Develop commercial strategies across marketing, business development, and seller/brand management
• Continuously optimize business strategies, reporting frameworks, and planning processes
• Drive tangible impact with a pragmatic, hands-on approach

Qualifications:

• Minimum Qualifications

• Bachelor's degree from a top-tier institution; MBA preferred

• 5 years of experience, ideally with a top-tier management or strategy consulting firm

• Strong business acumen and a commercial mindset, with experience framing and solving complex problems

• Advanced analytical skills with the ability to synthesize insights from large data sets

• Preferred Qualifications

• Exposure to e-commerce areas such as Campaigns & Programs, Cost Optimisation, User Acquisition, Product Marketing, or Seller Management

• Strong ability to synthesize data, derive insights, and execute solutions independently in fast-paced environments

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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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Next Up Tik Tok Client Provided Video 101:20

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• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
• Women's Community01:31Working at Tik Tok
• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
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