Associate Creator Operations Manager - TikTok LIVE

About Tik Tok LIVE:

Tik Tok LIVE's mission is to work hand-in-hand with creators & influencers, agencies, and partner organizations to build an environment that connects communities in real time, enabling meaningful and interactive connections around the globe.

What You'll Do:

Creators are at the heart of our ecosystem. As a Creator Operations Manager, you will be responsible for building, activating, and retaining a healthy creator community on Tik Tok LIVE. You will design and execute scalable operational strategies that empower creators to thrive, while ensuring sustainable growth and high-quality content supply.

Responsibilities:

• Develop and execute scalable creator programs to onboard, educate, and activate Tik Tok LIVE creators, driving sustainable platform growth.
• Design and implement incentive programs, campaigns, and reward systems to boost creator participation and improve retention rates.
• Craft tailored content and growth strategies targeting diverse creator segments to maximize performance across tiers.
• Collaborate closely with cross-functional teams—including Partnerships, Campaigns, Product, and Strategy—to align on creator growth initiatives.
• Partner with vendors and internal teams to create creator toolkits, educational materials, and training resources.
• Monitor and analyze creator funnel metrics (onboarding, activity, retention) to identify friction points and optimize operational workflows.
• Act as the primary source of creator insights, delivering data-driven recommendations to influence strategy and business decisions.

Requirements:

Minimum Qualifications:

• 1+ years of experience in content or user operations, creator/influencer management, or digital marketing within a platform or agency environment.
• Proven ability to design and scale creator or content programs.
• Strong analytical skills with a data-driven mindset; experience with funnel analysis and retention modeling.
• Track record of success in managing creator/influencer lifecycles and engagement strategies.
• Hands-on, resourceful, and comfortable working in a fast-paced, evolving environment.
• Excellent communication, organizational, and problem-solving skills.
• Fluency in English and Spanish, both written and spoken, to communicate with external stakeholders in LATAM.

Preferred Qualifications:

• Deep understanding of the creator economy, live streaming, and emerging content trends.
• Experience working on community-driven platforms or with live content formats.
• Strong business acumen and stakeholder management skills, with the ability to influence cross-functional teams.