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Tik Tok

Risk Control & Security Operations Lead

• Tik Tok Shop
• EMEA

2 months ago• London, United Kingdom
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

About the Team:

The Tik Tok E-commerce Governance and Experience team ensures our marketplace remains safe, trustworthy, and customer-centric across the globe. We protect users, sellers, and creators by designing policies, building systems, and managing operations that safeguard platform integrity.

We are seeking a Risk Control & Security Operations Lead to oversee our risk management and fraud prevention operations in the EMEA region. Beyond managing investigations and escalations, this role plays a critical part in partnering with regional business teams to balance growth with trust and safety. You will bridge business objectives and risk control goals - ensuring solutions are pragmatic, scalable, and aligned with both user trust and commercial priorities.

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By signing up, you agree to our Responsibilities

1. Lead and scale fraud/risk operations in EMEA, including detection, investigation, and mitigation of abuse.
2. Serve as the primary business partner to regional commercial and operations teams: understand their needs, identify potential risks, and co-develop solutions that enable safe growth.
3. Collaborate with Risk Strategy PMs and Risk Analytics teams to co-design and refine risk control strategies for the region.
4. Partner with Product, Data Science, and Policy teams to close system gaps, improve models, and design preventive workflows.
5. Monitor and report regional risk trends, highlight emerging threats, and proactively propose mitigations.
6. Oversee regulatory and law enforcement requests, ensuring compliance and accurate, timely submissions.
7. Act as the senior escalation point for high-impact fraud incidents, appeals, and disputes.
8. Build team capability by coaching specialists, setting clear KPIs, and fostering collaboration across global and regional teams.
9. Drive continuous improvement and automation to increase efficiency, resilience, and scalability of risk operations.

Qualifications:

Minimum Qualification(s)

1. Bachelor's degree or equivalent experience in Risk Management, Cybersecurity, Business, Law, or Data Analytics.
2. 5+ years in fraud operations, risk control, trust & safety, or related fields, with at least 2 years in a leadership capacity.
3. Proven success in balancing business enablement with risk control, and influencing senior business stakeholders.
4. Strong analytical and investigative mindset; experience working with risk models, data-driven insights, and strategy teams is highly valued.
5. Experience engaging with regulators or law enforcement.
6. Exceptional stakeholder management and communication skills; able to build trust across both business and technical teams.

Preferred Qualification(s)

1. Familiarity with SQL, Python, or equivalent tools is a plus.
2. Thrives in fast-paced, ambiguous environments; able to prioritize and make sound decisions under pressure.

Client-provided location(s): London, United Kingdom Job ID: Tik Tok-7568723553426639109Employment Type: OTHERPosted: 2025-11-06T20:20:54Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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Next Up Tik Tok Client Provided Video 101:20

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• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
• Women's Community01:31Working at Tik Tok
• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
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