Safety Quality Assurance Associate - Eco Governance

About the Team:

The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

• Perform daily audit on internal system;
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Requirements:

• Minimum Qualifications

• Completion of Bachelor's Degree.

• Possesses good interpersonal skills.

• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.

• Preferred Qualifications

• Minimum 1 year working experience as Quality Assurance Analyst.

• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.

• Strong attention to details and ability to work independently.