Customer Services Project Intern (GBS) - 2026 Start (BS/MS)

The FR Service team is responsible for educating, inspiring, and building long-term relationships with key clients across the Entertainment, Travel, Fin Serv, and Education/Government industries in France. In this role, you will be fully integrated into the team and supported through a structured internship program, including a dedicated 1:1 mentor, exposure to Tik Tok’s business operations, and opportunities for both personal and professional development.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.

Key Responsibilities:

• Supporting Client Solutions Managers on strategic projects across the Entertainment, Travel, Fin Serv, and Education/Government industries in France
• Contributing to measurement initiatives, including Brand Lift Studies (BLS) setup, reporting, and learning agenda development
• Assisting with weekly campaign follow-ups, performance analysis, and optimization recommendations
• Supporting client education initiatives, particularly around Ad Policy and platform best practices
• Conducting industry-specific and thematic trend research on Tik Tok to identify relevant insights and opportunities for clients
• Creating, improving, and maintaining client-facing presentation templates and internal deck frameworks

Requirements:

Minimum Qualifications:

• Currently in your penultimate year pursuing a bachelors degree, or in your final year going on to study a Masters, graduating in 2026.
• Must be available to start immediately in Paris for 6 months minimum.
• English professional proficiency is required, as well as proficiency in French for ongoing collaboration with the team.
• Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.

Preferred Qualifications:

• Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields is a plus
• Studying an Advertising and Public Relations, Marketing, or Communication degree
• Autonomous spirit, data-driven, and results-oriented.